Loading…
View analytic

Sign up or log in to bookmark your favorites and sync them to your phone or calendar.

Monday, October 23
 

10:00am

Summit Welcome & Opening General Session
Limited Capacity seats available

Opening remarks for Workforce Professional Development Summit & What to expect for the future of Workforce.

Keynote presentation with Josh Davies:


Seven Secrets to Become the Leader You Never Thought You Could Be

With constant change increasing the pressure placed on all of us, how can you adapt to meet the needs of your customers and yourself? How do you deal with the difficulty of doing more with fewer resources?  How do you stop spending your days putting out fires? Simple: stop letting your title or organizational structure keep you from being a leader.

In this spirited and interactive session, you will learn seven secrets that great leaders apply to make great results happen.  Find out how you can apply these same secrets to your job – no matter what you do. Josh Davies, CEO of The Center for Work Ethic Development, will share strategies, specific tactics, and case studies to help everyone develop the secret behaviors that drive leadership. Discover how to awaken the leader within you!

By the end of the session, attendees will learn:

  • Why leadership is important for everyone
  • How modern leaders influence and inspire for results
  • Seven daily tactics that will improve performance and deliver results

Speakers
KL

Kimberly L. Bodine

Executive Director, CareerSource Gulf Coast
Kimberly L Bodine has been the Executive Director for the Gulf Coast Workforce Board, now doing business as CareerSource Gulf Coast, since it was incorporated in Florida in 1996. Prior to that she was in the private sector in retail management for ten years, and then began her career in workforce as a case manager in 1992. Mrs. Bodine has twenty one years experience in implementing and managing workforce programs. Mrs. Bodine is active in workforce, education and economic development organizations as well as area chambers of commerce. She is a member of the Small Business Incubator Board of Bay County, and Past Chair of the Bay, Gulf, Franklin Healthy Start Coalition. Mrs. Bodine has also been honored by the Florida Economic Development Council as the Richard L. McLaughlin Volunteer of the year award winner, and has participated in several task forces/working groups at the state level related to workforce and economic development. Mrs. Bodine holds a... Read More →
avatar for Josh Davies

Josh Davies

CEO, The Center for Work Ethic Development
Josh Davies is passionate about helping others make a difference in their lives, jobs, and community. Through his work as an executive, speaker, and trainer, he has delivered results around the country. He has given keynotes and training workshops to a wide variety of organizatio... Read More →
avatar for Rod Duckworth

Rod Duckworth

Chancellor of Career and Adult Education, Florida Department of Education
Rod Duckworth, joined the Florida Department of Education as the Chancellor for the Division of Career and Adult Education in March 2012. | Mr. Duckworth has extensive state and national experience in career and technical education having most recently served as the Interim D... Read More →
avatar for Elizabeth Miller

Elizabeth Miller

Department of Health’s Tobacco Free Florida
Elizabeth Miller joined the Department of Health’s Tobacco Free Florida Bureau in February of this year. Mrs. Miller comes to the department after working in the financial industry business in Tallahassee for the past 30 years. She has previously managed several projects working... Read More →


Monday October 23, 2017 10:00am - 12:00pm
Grand Cypress Ballroom Hyatt Regency, 1st Floor

1:30pm

Performance Makes WIOA Go Round
Limited Capacity full
Adding this to your schedule will put you on the waitlist.

We finally have performance measures! Find out about the ins and outs of the new performance measures and the essential information you need to assure you meet and exceed the new measures.

Speakers
RD

Rochelle Daniels

General Counsel, CareerSource Broward
Rochelle Daniels is the General Counsel for CareerSource Broward. A key member of the management team Ms Daniels is involved in the day-to-day decisions regarding program implementation. Ms Daniels is considered an expert in the area of workforce development and is a frequent spe... Read More →


Monday October 23, 2017 1:30pm - 3:00pm
Grand Cypress G Hyatt Regency, 1st Floor

1:30pm

Do Our Operations Need Plaque Removal?
Limited Capacity seats available

Taking a realistic look at our programs, processes, policies, procedures and practices…what is working..what is draining us?
What can wipe us out when the pressure is increased?
What is clogging up our work?
Why does saying “we’ve always done it that way” and “we don’t need change” destroying our efficiency?
If you don’t want to get honest, don’t attend this workshop.

If I was the boss for one day, I would do this ONE thing....
If money was not the issue what is the first thing you’d want to change?
Why do we allow so many “systems” to become full of…FAT?
Discover some key components of Jon Taffer's "Bar Rescue" and how to apply to your operations.

Folder for worksheets: https://drive.google.com/drive/folders/0B3No60Sr3QuRaUpTMlpOQ3BMMlE?usp=sharing

Speakers
avatar for Terry Carlile

Terry Carlile

Director, TLC Solutions
Terry Carlile has provided audiences with his practical principles and innovative illustrations for over 25 years. The fast paced and humorous workshop environment invites audience participation into a real interaction of learning. “It’s not new programs, but perspectives tha... Read More →


Monday October 23, 2017 1:30pm - 3:00pm
Magnolia Hyatt Regency, 1st Floor

1:30pm

Geographic Solutions: The Next Steps for Employ Florida
Limited Capacity full
Adding this to your schedule will put you on the waitlist.

An overview of what’s new and what’s changing in the latest release of Employ Florida. Enjoy a sneak peek of the latest features and tools developed for staff, employers, and individuals.

Speakers
CH

Charlotte Hearn

Project Manager, Geographic Solutions
Charlotte Hearn has more than 29 years of experience in the workforce development field, including education and training, adult education, program, policy development, and one-stop operations. In her current role as Project Manager, she is responsible for managing projects within Virtual OneStop and Virtual LMI. Prior to joining Geographic Solutions in 2011, Charlotte served as Deputy Director of Program Services for the Withlacoochee Workforce Development Authority. She directed the implementation and operation of workforce programs and services conducted in the Workforce Connection Centers throughout the Citrus, Levy, and Marion workforce regions of Florida. Charlotte earned a Bachelor of Science degree in Zoology and a Master of Education (Science Education) from the University of... Read More →
avatar for Mac McCarthy

Mac McCarthy

Business Analyst, Geographic Solutions
Mac McCarthy has been a workforce professional for over 8 years, including roles as a WIOA Case Manager, WIOA Team Lead, and Program Monitor.  At Geographic Solutions, he is the designated Business Analyst for staff efficiency tools, collaborating with job centers across the U.S. to develop technology solutions that maximize the ability to assist customers... Read More →


Monday October 23, 2017 1:30pm - 3:00pm
Poinciana Hyatt Regency, 1st Floor

1:30pm

Helping vs. Empowering
Limited Capacity full
Adding this to your schedule will put you on the waitlist.

Do you often find yourself making plans, solving problems, and finding resources for participants and then becoming frustrated when they become dependent on you? This fun-filled, interactive session will give you practical strategies for changing your helping approaches to ones that empower participants to partner with you to develop plans, find resources and solve problems.

Speakers
avatar for Beverly Ford

Beverly Ford

Consultant, ASM Associates
Dr. Beverly O. Ford is an author and President of ASM Associates, a training and consulting firm that specializes in staff training for human service professionals. Since 1989 she has conducted training in case management, employment preparation, welfare reform, and client empowe... Read More →


Monday October 23, 2017 1:30pm - 3:00pm
Grand Cypress H Hyatt Regency, 1st Floor

1:30pm

Now It's Your Time
Limited Capacity seats available

Eliminating the most common time wasters,and taking more efficient control of daily tasks in your business,social and family lives.The demand of your time has never been greater. Understand the importance of honoring your own time. Visualize your future, and make it happen now. Prioritize and choose your activities, learn how to relax when you have established goals and made clear decisions.
Recognize the key components to goal setting and successful time-management. Learn how to spectacular achievement is preceded by spectacular preparation. Now is the time to manage multiple priorities, eliminate stress in decision making and take control of your life.
Now Is Your Time to Engage,Connect,Transform.

Speakers
avatar for Robert Lemon

Robert Lemon

Professional Speaker, Believe Your Dreams Inc.
Robert Lemon is an award winning national speaker and author. As a leading corporate and college speaker, he combines the ageless tool of storytelling with a profound understanding of today's culture and highest Ideals. Utilizing a keen sense of humor and heartwarming charm, he e... Read More →


Monday October 23, 2017 1:30pm - 3:00pm
Grand Cypress I Hyatt Regency, 1st Floor

1:30pm

Let's Do It Again: Welfare Participation Rates
Limited Capacity seats available

The TANF program has supported needy families with cash assistance in exchange for participation in activities that help them move toward work and self-sufficiency. Requiring program participation of TANF clients as a condition of TANF eligibility reinforces the message of personal responsibility and work. Despite the challenges, we continually explore ways to improve the efficiency and attraction of program services to engage clients in work activities. Several strategies will be discussed to improve engagement and employment outcomes for TANF clients. During this presentation, it is our intent to assist LWDBs in enhancing the quality and efficiency of their programs via performance management strategies.
Under the TANF statute, The WPR is the primary measure to determine the level of client engagement in work or work-related activities. The WPR documents the percentage of the work-eligible TANF caseload that is engaged in federally defined work activities for a specific number of hours per month. This presentation seeks to address the basics of understanding WPRs and strategies for improving them at the Local Workforce Development Boards.

Speakers
avatar for Michelle Jones

Michelle Jones

Business Training Monitor, CareerSource Brevard
SO

Samuel Oliver

Government Operations Consultant II, Department of Economic Opportunity
Sam Oliver holds the title of Government Operations Consultant II, and is assigned to the Welfare Transition Team of the Program Management Unit.  Prior to his appoint with the FL Department of Economic Opportunity, Division of Workforce Services, Bureau of One Stop Program Support, Sam held the following executive management... Read More →


Monday October 23, 2017 1:30pm - 3:00pm
Palm Hyatt Regency, 1st Floor

1:30pm

CareerSource Palm Beach County Youth and Young Adult Department: Connecting Classrooms to Careers (Youth Team Panel)
Limited Capacity seats available

CareerSource Palm Beach County's (CSPBC) youth department will present on their different program tracks: Career Prep training, Hospitality summer program, VR partnership program, and Microsoft training.

Speakers
PB

Patricia Bastidas

Youth Manager, CareerSource Palm Beach County
Manager of CSPBC Youth Program and has been working with the youth department for 5 years; worked in hospitality, in finance on Wall Street, as well as in the music and fashion industry; BS in Public Administration from John Jay College of Criminal Justice (NY).
avatar for Tequilla S. Jones

Tequilla S. Jones

Sr. Youth Outreach Career Consultant, CareerSource Palm Beach County
Senior Youth Outreach Career Consultant with CareerSource PBC Youth & Young Adult Program. 20 years work experience in social services. Bachelor's of Science Degree in Organizational Management and Master's of Science Degree in Counseling Psychology from Palm Beach Atlantic Univ... Read More →
avatar for Eugene Spann

Eugene Spann

Consultant, CareerSource Palm Beach County


Monday October 23, 2017 1:30pm - 3:00pm
Regency Hall 5&6 Hyatt Regency, 1st Floor

1:30pm

Different Strokes: How to Paint on a Multicultural Canvas (Repeats)
Limited Capacity seats available

In our modern world and working with so many customers and team members, we face every day the challenge of communicating, working and coexisting with persons from very different cultures. We serve customers from a huge spectrum: language, ethnicity, customs. The speaker will utilize her experience to discuss the basics on how to work with customers and coworkers from different cultures in an informal and even funny way. Will present examples of situations, video, pictures and real stories that will assist the guests to survive the challenging world of multiculturalism.

Speakers
avatar for Myrna R. Serrano-Casanovas

Myrna R. Serrano-Casanovas

Welfare Transition and SNAP Program Coordinator, CareerSource Citrus, Levy and Marion Counties
The speaker, Myrna R. Serrano-Casanovas, has 15 years of experience with Workforce in Florida. She has worked in Regions 12, 11 and 10. Growing from a Temporary OPS Customer Service Position to Case Manager, Lead and Supervisor. She now serves as the Welfare Transition and SNAP P... Read More →


Monday October 23, 2017 1:30pm - 3:00pm
Regency Hall 1 Hyatt Regency, 1st Floor

1:30pm

Do’s and Don’ts of Foreign Labor Certification Job Orders
Limited Capacity seats available

This workshop will address the role that front-line career center and business services staff play in ensuring domestic jobseekers are given priority prior to the recruitment and arrival of foreign workers under the H-2A Temporary Agricultural Program and H-2B Temporary Non-Agricultural Program. The presenter will outline the required steps when domestic job seekers are referred to include FLC job orders, follow-up and recording placements, as well as the appropriate course of action when domestic workers are displaced subsequent to being hired. Ensuring local staff are appropriately trained on this issue is critical to guaranteeing more protection for job seekers.

Speakers
MR

Marisela Ruiz

Foreign Labor Certification Supervisor, DEO
Marisela Ruiz is the DEO Foreign Labor Certification Supervisor. She has extensive knowledge with regards to foreign labor temporary programs and protections offered to workers under various employment laws. She is co-presenting in the Complaint Resolution: It’s Everyone’s Job (Part I) and... Read More →


Monday October 23, 2017 1:30pm - 3:00pm
Regency Hall 3 Hyatt Regency, 1st Floor

1:30pm

Increasing Your Bottom Line - Growing your TTW Program and Vocational Rehabilitation Partnership
Limited Capacity seats available

The Ticket to Work Program and a strong relationship with Vocational Rehabilitation bring in unrestricted dollars and is a strategic approach to sustainability and collaboration in addressing the needs of people with disabilities receiving Supplemental Security Income/Social Security Disability Insurance (SSI/SSDI) cash benefits. With the continued decrease in funding it is important for workforce boards to find other means of sustainability, the Ticket to Work Program is a program that you can easily integrate into your existing business model. You are probably already serving a number of these customers in EFM. Payments received from Social Security are unrestricted dollars and can be used at the Employment Network’s discretion. Becoming an Employment Network is good for business by:
• Adding non-program specific revenue to your Board for flexibility in funding
• Enables Ticket Holders to help centers meet necessary performance measures through increased employment, earnings, and retention
• Creates the potential to earn over $25,340 in Milestone and Outcome payments for each Ticket Assignment
• Capitalizes on the work you already provide to people with disabilities by receiving payments for successful job placements
Another way to increase funding is to become a Vocational Rehabilitation Vendor.
• You can earn money from VR in the following areas:
o Partnership Plus - $1000/$2000
o Work Incentive Planning Assistance - $500 per Benefits Analysis
o Pre-Placement Training for Youth - $320 per youth trained

Speakers
avatar for Melanie Magill

Melanie Magill

Senior Quality Assurance Analyst, CareerSource Broward
Melanie Magill has been involved in various aspects of workforce development for over 17 years. She is highly regarded for her effectiveness in strategic planning, program development, training, and her strong leadership style. Melanie is the Senior Quality Assurance Analyst for... Read More →


Monday October 23, 2017 1:30pm - 3:00pm
Regency Hall 4 Hyatt Regency, 1st Floor

1:30pm

NEW HORIZONS: Cybersafe - Securing Assets for the End User (Repeats)
Limited Capacity seats available

This presentation will help you to understand security compliance considerations, social engineering, malware, and various other data security-related concepts. In this course, you will explore the hazards and pitfalls and learn how to use technology safely.

Speakers
BF

Bryan Foxx

Professional Trainer and Motivator, New Horizons Computer Learning Center
Mr. Foxx is a Professional trainer and motivator in the IT Security community. Before joining New Horizons Computer Learning Center, Mr. Foxx worked with the Charlotte Mecklenburg County School System of North Carolina. Mr. Foxx has been with New Horizons for 12 years and has log... Read More →


Monday October 23, 2017 1:30pm - 3:00pm
Regency Hall 7&8 Hyatt Regency, 1st Floor

1:30pm

It's called the cloud, but we see blue skies! Leveraging regional resources through cloud services
Limited Capacity seats available

Many organizations are migrating several of their key IT resources to a "cloud services" model in order to save time, maximize resources, and reduce costs. In this presentation, these services will be described and explained in terms organizational leaders can understand. This is not for techies, don't be afraid to come and join the fun!

The best part is that after this presentation the benefits and risks of moving to cloud-based systems such as e-mail, Office 365, and cloud storage will be considered and recommendations will be made from two regions that have successfully made this transition.

Last and most importantly, executives from both regions will join the presenting panel and weigh in on why this makes sense to regions of all sizes. We are anticipating a robust question and answer session so don't be shy. Come find out what your future in the cloud may hold! We promise that you will find many silver linings!!!

 

 


Speakers
avatar for Charlie Howell

Charlie Howell

Vice President & CIO, CareerSource Flagler Volusia
Charlie Howell currently serves as Vice President of Business Development and Technology for CareerSource Flagler Volusia, Vice-Chairman of the Workforce Information Technology Group and Secretary for the Volusia Community Organizations Active in Disasters. He has owned and opera... Read More →
avatar for Mike Lashbrook

Mike Lashbrook

Director of Information Technology, CareerSource Northeast Florida
Michael Lashbrook is the current Director of Information Technology for CareerSource Northeast Florida. He has served in this role since 2001, and has been with CareerSource Northeast Florida since 1999. He has been in the information technology field for almost 30 years and is a... Read More →
KO

Ken Osman

Projects Director, CareerSource Northeast Florida
Ken Osman manages projects for Region 8 and has served many roles in Workforce Development over the last 20 years. In that time, he has worked with several Regions including 2,8,11,12,13,20, and 22 and founded the WITG. Most recently, Ken has worked with USDOL in evaluating state... Read More →


Monday October 23, 2017 1:30pm - 3:00pm
Regency Hall 2 Hyatt Regency, 1st Floor

3:30pm

Detoxification Of Our Office
Limited Capacity seats available

Do you walk on "egg shells"?
Do you get physically sick before, during and after work from the toxic fumes of co-workers?
How do you handle the bitter, bloated, roadkill person who's sole purpose is to make you as miserable as themselves?
Tired of the petty talk, backbiting, gossip?
Life's too short to have that sort of work culture.
Stress, burnout, toxic environments take a major toll on our staff and programs.
Can we afford to deny and diminish the impact these negative influences have on us all? Recognizing the signs and actually providing solutions will be the highlight of this session.
Just hope "that person" from your team is not in this workshop...or maybe they will be there and realize..."I'm the toxin!"

Folder with worksheets: https://drive.google.com/drive/folders/0B3No60Sr3QuRaUpTMlpOQ3BMMlE?usp=sharing

Speakers
avatar for Terry Carlile

Terry Carlile

Director, TLC Solutions
Terry Carlile has provided audiences with his practical principles and innovative illustrations for over 25 years. The fast paced and humorous workshop environment invites audience participation into a real interaction of learning. “It’s not new programs, but perspectives tha... Read More →


Monday October 23, 2017 3:30pm - 5:00pm
Magnolia Hyatt Regency, 1st Floor

3:30pm

Leadership Excellence
Limited Capacity full
Adding this to your schedule will put you on the waitlist.

Distinguish yourself from others by learning must have leadership skills critical to success. Learn ways to build trust, improve performance, and own your seat at the table!

Thanks to your feedback, we will talk about the changing demographics and how to build a productive work environment with  5 generations working side by side!  Do you know how often you should provide recognition?  Do you want to build employee engagement?  Could you use some tips on building a positive brand?

We have lots to talk about!  Come prepared to take lots of notes!

PS - We are going to KISS THE STATUS QUO GOODBYE!  Red Wax Lips for all!  Can't wait to see the selfies!

 

Speakers
avatar for Rita Craig

Rita Craig

President, Top Tier Leadership
Rita B. Craig, President of Top Tier Leadership, taps into her more than 40 years of global human resources experience – including nearly 25 years in the corporate arena – to help leaders build winning cultures, deliver results and maximize performance. She is an award-winnin... Read More →


Monday October 23, 2017 3:30pm - 5:00pm
Grand Cypress G Hyatt Regency, 1st Floor

3:30pm

Managing Your Caseload
Limited Capacity full
Adding this to your schedule will put you on the waitlist.

Effective case management requires you to meet program outcomes with the largest number of participants possible. In this workshop, you will learn practical strategies for determining who is part of your active caseload; how to assess the total caseload, distinguish between “needy” and “ready participants; and plan strategies for getting the best results.

Speakers
avatar for Beverly Ford

Beverly Ford

Consultant, ASM Associates
Dr. Beverly O. Ford is an author and President of ASM Associates, a training and consulting firm that specializes in staff training for human service professionals. Since 1989 she has conducted training in case management, employment preparation, welfare reform, and client empowe... Read More →


Monday October 23, 2017 3:30pm - 5:00pm
Grand Cypress H Hyatt Regency, 1st Floor

3:30pm

PFM - The Performance Funding Model In Denominator/Numerator Speak (Repeats)
Limited Capacity seats available

The Performance Funding Model (PFM) was designed as a concept to apply different metrics to determine the success of Local Workforce Development Boards (LWDBs) in Florida. The introduction of the model has brought excitement, curiosity, trepidation, and angst. As we head into the second year of evaluation for awards, join us to learn the following:
- How the first year awards were granted
- Which metrics were carried over into year two
- Which metrics were modified for year two and why
- How the metrics compare and contrast with the current USDOL metric model
- The metrics explained using simple denominator and numerator language familiar to LWDB executives and senior leadership
- Lessons learned from year one
- How to access the data that goes into the metrics

As time permits, other topics will be discussed as well. It is desired that participants will have a better understanding of the PFM, in addition to learning strategies to continuously improve services to both business and employee customers.

Speakers
TB

Telly Buckles

Supervisor - Data Collection and Analytics, Department of Economic Opportunity
Telly Buckles currently serves as the Supervisor of the Data Collection and Analytics at DEO. His responsibilities include the data collection, mining, performance reporting, and analysis of workforce data. Prior to his role at DEO, Telly started his data and policy journey at th... Read More →


Monday October 23, 2017 3:30pm - 5:00pm
Regency Hall 5&6 Hyatt Regency, 1st Floor

3:30pm

Million Dollar Baby: An Exploration of More than 29,000 Florida Employers That Missed out on Potential Tax Credits
Limited Capacity seats available

The Work Opportunity Tax Credit (WOTC) program is a tax incentive program for employers that hire individuals from certain targeted groups. This presentation will explore over 36,000 of Florida's employers that used the Employ Florida system and hired individuals from WOTC targeted groups in the year 2016, but did not apply to be certified for the tax credit. With the minimum incentive of a qualified job seeker providing the employer with $2,400 in potential tax savings, Florida’s employers missed out on millions of dollars in potential tax savings. This presentation aims to start the conversation on how to better market the WOTC program to Florida's employers, it will provide the audience a breakdown of the number of employers that did not participate in the WOTC program, and also allow the exploration of barriers that likely hinder employers from utilizing this amazing tax incentive.

Speakers
avatar for Nikki Darling

Nikki Darling

WOTC State Coordinator-Senior Management Analyst Supervisor, Department of Economic Opportunity
Nikki Darling is the Senior Management Analyst - Supervisor within DEO’s Division of Workforce Services. She manages the Work Opportunity Tax Credit Program, holds a Master of Science Degree in Community Psychology, and is now completing her Doctorate in International Psycholog... Read More →


Monday October 23, 2017 3:30pm - 5:00pm
Regency Hall 2 Hyatt Regency, 1st Floor

3:30pm

Bridging the gap between employers expectations and today's Youth
Limited Capacity seats available

Today’s workforce is ever changing. It continues to evolve daily. Join us as we discuss best practices in educating employer’s about the potential in today’s youth. Learn how Paid Internship is helping bridge the gap of over looked talent and the needs of today’s employer.

Speakers
avatar for Rachel Infanti

Rachel Infanti

Senior Talent Consultant, CareerSource Suncoast
Rachel has been with Careersource Suncoast for 6 years. She started as an OPS employee and joined the Business Service team 2 months later. She was the top producing Talent Consultant for 3 consecutive years before being promoted to Senior Talent Consultant. Her expertise now days is in educating employees and employers about state and local training funds available. These funds are used to help businesses... Read More →
PS

Patrick Smith

Talent Consultant, CareerSource Suncoast
Patrick has worked for Careersource Suncoast for 7 years. He started as an Admin Assistant for Business Service’s. He is now  the top producing Talent Consultant in Training Investments, and creating Employer Value for 2 years running.


Monday October 23, 2017 3:30pm - 5:00pm
Regency Hall 7&8 Hyatt Regency, 1st Floor

3:30pm

Florida Labor Market Trends: All About Jobs (Repeats)
Limited Capacity seats available

All About Jobs will provide an update on the latest data about Florida’s economy including labor force, jobs, industries, occupations, wages, and real-time LMI measures. Learn which industries are experiencing a faster recovery and adding the most new jobs. Learn about the latest labor statistics comparing data over time and by geography; see how Florida compares to the nation and the largest states during the economic recovery; learn what services are available for workforce regions. The presentation will highlight which metro areas are ahead in adding jobs and lowering unemployment. New and enhanced services available to workforce and economic development partners will be covered, along with the latest changes and initiatives from Labor Market Statistics.

Speakers
AJ

Adrienne Johnston

Chief, Bureau of Labor Market Statistics, DEO
Ms. Johnston is Chief of the Bureau of Labor Market Statistics and has extensive experience in Labor Market Information. Her past LMI experience includes compensation analysis, managing job vacancy and labor turnover surveys, and local labor market analysis for workforce boards... Read More →


Monday October 23, 2017 3:30pm - 5:00pm
Grand Cypress I Hyatt Regency, 1st Floor

3:30pm

Don’t Be at Sea – Come to RESEA
Limited Capacity seats available

This presentation will provide participants with a basic overview of the required services of the RESEA program. We will then cover in depth the Work Service Activity component of the program – what activities (services) are available, as covered in WIOA TEGL 19-16, as well as how to schedule and result each participant in Employ Florida.

Monday October 23, 2017 3:30pm - 5:00pm
Regency Hall 1 Hyatt Regency, 1st Floor

3:30pm

Desk Reviews – An Advantageous Tool That Yields Tremendous Results! (Repeats)
Limited Capacity seats available

The presentation will show that by utilizing the Desk Review Tool, the Florida State Regional Veterans’ Program Coordinators were able to improve on all aspects of compliance with the Jobs for Veteran State Grants (JVSG) refocusing, which was implemented on July 1, 2014. The presentation will highlight how the Desk Review Tool can quickly and succinctly determine organizational areas of concern, trends and processes which require attention. Each section of the State Veterans’ Program Team’s Desk Review Tool will be briefly touched upon. The audience will learn how the easily the Desk Review Tool can be adapted to the specific situation. Finally, the Desk Review Tool can be used as a training tool to easily show staff how their work affects the chosen process (or processes).

Speakers
SG

Steven Gustafson

Assistant State Veterans’ Program Coordinator, DEO
Steven Gustafson, Assistant State of Florida Program Coordinator, comes to the Department of Economic Opportunity after serving as the Wagner Peyser, Veterans and Trade Adjustment Assistance Program Manager for Local Workforce Development Board (LWDB) 22 for the past two years... Read More →
SO

Shawn O’Malley

Regional Veterans' Program Coordinator, DEO
Shawn P. O’Malley, State of Florida Regional Program Coordinator, comes to the Department of Economic Opportunity with over 14 years of workforce experience. | | Shawn began his career in 2003 as a Disabled Veterans’ Outreach Program Specialist with Local Workforce Develo... Read More →


Monday October 23, 2017 3:30pm - 5:00pm
Palm Hyatt Regency, 1st Floor

3:30pm

Jump Start Your Job Search
Limited Capacity seats available

Vocational Rehabilitation & Career Source of Northeast Florida are collaborating to bring together employment resources from both agencies to serve Vocational Rehabilitation clients. This partnership allows individuals who reach out to VR seeking employment services to be serviced by both agencies that can then help them achieve their career goals. During a monthly visit to a VR office CareerSource provides two staff members, 20 computers, wireless internet, and printers to assist VR job seekers with creating resumes, job searching, and registering in Employ Florida Marketplace. To ensure attendance, VR sends out invitations and emails to job seekers regarding the event details and available services. VR also provides 2-3 staff members to assist attendees as needed. The goal of this presentation is to discuss how Jacksonville VR formed this relationship with CareerSource and the benefits that job seekers receive from the program with the hope that the program is then replicated in other areas.

Speakers
AG

Andreas Glover

Area Supervisor with Vocational Rehabilitation, Florida Department of Economic Opportunity
Andreas Glover is an Area Supervisor with Vocational Rehabilitation (Jacksonville). Andreas holds both a B.A. & M.S. from Walden University. In 2011, Andreas had the opportunity to become employed with VR. He has worked hard to ensure that clients receive optimal levels of servic... Read More →
DS

Dwaine Sweet

Manager of Access Points Team, CareerSource Northeast Florida


Monday October 23, 2017 3:30pm - 5:00pm
Regency Hall 4 Hyatt Regency, 1st Floor

3:30pm

An Innovative Approach to Sector Strategies
Limited Capacity seats available

Attendees will learn about Florida’s efforts in implementing Sector Strategies. You’ll get a real sense of how policies and strategies, both at the state and local level, have helped to promote regional partnerships among employers, educators, workforce developers, economic developers, and other stakeholders that address the skills needs of critical industries.

Speakers
avatar for Judy Blanchard

Judy Blanchard

Vice President of Industry Relations, CareerSource Brevard
Judy Blanchard is currently the Vice President of Industry Relations for CareerSource Brevard (CSB). Ms. Blanchard’s responsibilities in this role are the direct oversight of the Business Services team, LVER’s and the delivery of Business Programs. She has held several manage... Read More →
CM

Carmen Mims

Director Business and Workforce Development, CareerSource Florida
Carmen Mims, is a Director in the Business and Workforce Development unit at CareerSource Florida, the state’s business led workforce policy board of business, economic development, education and government leaders. This board develops the strategies implemented throughout the CareerSource Florida network, a statewide group of professionals who work directly for Florida employers to find, develop and keep good... Read More →
JS

Janice Scholz

Director, CareerSource Brevard


Monday October 23, 2017 3:30pm - 5:00pm
Poinciana Hyatt Regency, 1st Floor

3:30pm

Ask the Experts; Complaint Resolution: It's Everyone's Job (Part I)
Limited Capacity seats available

Although each LWDB has a designated complaint specialist, all career center staff must be properly trained to identify, report and safe guard employment service and employment-law related complaints. When all staff are not aware of these requirements, customer complaints may go unreported and lead to customers not being afforded the legal protection that they are entitled to. This workshop will review the requirements of the complaint resolution system, discuss roles and responsibilities and highlighted changes the the complaint resolution system resulting from WIOA regulations. This presentation is recommended for career center front-line staff, complaint specialists, career center managers and program/board administration.

Note: This presentation is expected to be delivered in two parts. The second part will include a panel discussion of experts to apprised staff about employment-related laws.

Speakers
MF

Minerva Figueroa

Senior Monitor Advocate, DEO
Minerva Figueroa is the DEO Senior Monitor Advocate responsible for the oversight of the delivery and monitoring of specific services to Migrant and Seasonal Farmworkers (MSFWs) and in ensuring the equitable provision of services to MSFWs.
MR

Marisela Ruiz

Foreign Labor Certification Supervisor, DEO
Marisela Ruiz is the DEO Foreign Labor Certification Supervisor. She has extensive knowledge with regards to foreign labor temporary programs and protections offered to workers under various employment laws. She is co-presenting in the Complaint Resolution: It’s Everyone’s Job (Part I) and... Read More →


Monday October 23, 2017 3:30pm - 5:00pm
Regency Hall 3 Hyatt Regency, 1st Floor

5:00pm

Network with Sponsors Lite Bites and Prizes - Monday

Our host tonight is Geographic Solutions.

Tonight’s drawing, held at the Geographic Solutions booth. Lite bites and beverages will also be available in the Sponsor Area, Portico, outside the Grand Cypress Ballroom. Join us and see who wins a prize! “

Monday October 23, 2017 5:00pm - 5:30pm
Portico Hyatt Regency, 1st Floor
 
Tuesday, October 24
 

8:00am

Dealing with People You Can't Stand
Limited Capacity full
Adding this to your schedule will put you on the waitlist.

Whether it’s working with customers who don’t see it your way, or a team member who drives you crazy, you have to get along with difficult people every day. Learn how to become a better team member and keep your sanity with this informative and fun workshop. Fight less, win more (protective gear sold separately.) In this fun and light-hearted presentation, staff will learn how to understand what drives the behavior of people who think differently than themselves. They’ll learn how to evaluate motivation, connect and communicate better with colleagues or customers, and avoid needless conflict.

Speakers
avatar for Candace Moody

Candace Moody

Vice President of Communications, CareerSource Northeast Florida
Candace Moody is Vice President of communications for CareerSource Northeast Florida, the regional workforce development organization. She directs corporate communications for six counties in northeast Florida. She writes a weekly employment column for the Florida Times Union, an... Read More →


Tuesday October 24, 2017 8:00am - 9:30am
Regency Hall 2 Hyatt Regency, 1st Floor

8:00am

Giving Employers What They Want: Work Ethic
Limited Capacity seats available

Work ethic - sometimes called soft skills, workplace readiness, or foundational behaviors – are the most in-demand set of skills for employers. Nearly 9 out of 10 hiring managers nationwide say work ethic is their most important factor in hiring. The challenge is that fewer than 1 in 5 candidates have these basic skills, and almost all job-readiness training is focused on academic and technical skills. However, new strategies in developing work ethic are making a huge difference in employability and retention across every population.

Discover the secrets that The Center for Work Ethic Development is using to help organizations around the world build the seven behaviors of work ethic. Through curriculum, certification, and consulting, they are equipping communities to prepare their local workforce for employment and life-long success.

This engaging and interactive presentation highlights simple training and leadership approaches that everyone can use.  By analyzing employer-based research, defining the seven behaviors of work ethic, and applying innovative teaching methodology, participants discover how to make lasting behavior change. Discover how you can build the foundational behaviors of work ethic and give employers what they REALLY want!

By the end of the session, participants will be able to:

  • Understand the research around work ethic
  • See the impact of the work ethic gap in America
  • Apply at least three tactics to improve work ethic

Speakers
avatar for Josh Davies

Josh Davies

CEO, The Center for Work Ethic Development
Josh Davies is passionate about helping others make a difference in their lives, jobs, and community. Through his work as an executive, speaker, and trainer, he has delivered results around the country. He has given keynotes and training workshops to a wide variety of organizatio... Read More →


Tuesday October 24, 2017 8:00am - 9:30am
Grand Cypress G Hyatt Regency, 1st Floor

8:00am

Group Power
Limited Capacity seats available

Feeling overwhelmed with meeting each customer one on one? This session will show you how you can conduct effective assessments, planning and follow up and other tasks in group sessions. Learn how to use groups to help reinforce employment expectations through peer pressure and expand participants’ support network and save you time and energy.

Speakers
avatar for Beverly Ford

Beverly Ford

Consultant, ASM Associates
Dr. Beverly O. Ford is an author and President of ASM Associates, a training and consulting firm that specializes in staff training for human service professionals. Since 1989 she has conducted training in case management, employment preparation, welfare reform, and client empowe... Read More →


Tuesday October 24, 2017 8:00am - 9:30am
Grand Cypress H Hyatt Regency, 1st Floor

8:00am

Talent Supply - Recruitment & Outreach Strategies to the Employer Community
Limited Capacity seats available

WIOA points to multiple ways that the workforce system will need to think regionally and focus on business engagement. The SFWIB has developed a tool to strengthen talent supply outreach strategies to engage the business community

Speakers
avatar for David E. Gilbert

David E. Gilbert

SFWIB Programs Manager, CareerSource South Florida
David E. Gilbert is the Manager of Adult Programs for CareerSource South Florida. He has been an integral part of the organization for over fourteen years and has flourished as a valiant leader currently overseeing and managing all the programmatic and administrative activities a... Read More →


Tuesday October 24, 2017 8:00am - 9:30am
Regency Hall 5&6 Hyatt Regency, 1st Floor

8:00am

Using Relationships to Create an Actual Sector Strategy
Limited Capacity seats available

Bring your local sector to this workshop and let’s build a plan that engages employers, jobseekers, providers, educators, the entire community and you.  WIOA talks about it and you’re tasked with making it happen.  Mike will share what others are doing around the country to bring about successful collaborations. 


Speakers
avatar for Mike Fazio

Mike Fazio

Consultant of Staff Training, Coaching and Leadership Development, Workforce 180, LLC
Mike has trained thousands of workforce professionals, including across the state of Florida. In fact, he's spent an entire career in sales, including the past seven years specifically focused on sharing methods to improve people's sales, marketing and presentation skills. He doe... Read More →


Tuesday October 24, 2017 8:00am - 9:30am
Grand Cypress I Hyatt Regency, 1st Floor

8:00am

Youth Workforce Program Design
Limited Capacity filling up

Why are so many youth dis-engaged today?
How do you get them interested in pursuing their education, job ready and career objectives?
Review your program, personnel, participants and partnerships.
Includes recruiting: set your program then recruit for the pipelines.
Our Top 10 Case Management IMPACT practices included!
Reduce drop-out rates.
Hold clients accountable.
There’s a reason why so many youth/young adults are not employed…ready for some honest answers and solutions?
Seriously...if you're begging, bribing and dragging the youth...you and your program need some TLC!

A lot in this 90 minute presentation, strap on your seatbelt!

Folder with worksheets: https://drive.google.com/drive/folders/0B3No60Sr3QuRaUpTMlpOQ3BMMlE?usp=sharing

Speakers
avatar for Terry Carlile

Terry Carlile

Director, TLC Solutions
Terry Carlile has provided audiences with his practical principles and innovative illustrations for over 25 years. The fast paced and humorous workshop environment invites audience participation into a real interaction of learning. “It’s not new programs, but perspectives tha... Read More →


Tuesday October 24, 2017 8:00am - 9:30am
Magnolia Hyatt Regency, 1st Floor

8:00am

See a Need, Fill a Need (Repeats)
Limited Capacity seats available

CareerSource Palm Beach County developed this first of its kind program to assist individuals with unique abilities learn the fundamentals of lodging operations. Students earned two national certification from the American Hotel and Lodging Institute upon graduation. Through a combination of classroom-based and hands-on learning, students developed the industry-specific and soft skills needed to help support the 60,000+ Hospitality positions in Palm Beach County to assist with lowering the unemployment rate for individuals with disabilities, which is almost three times higher than for those without barriers to unemployment. Students also received assistance with their job search and were successfully placed in employment shortly after graduation. The Disability Services and Ticket to Work Department partnered with the SNAP and TANF case managers to use best practices to meet the needs of the diverse population they serve. With over two-thirds of its Ticket clients working at SGA level or above, CareerSource Palm Beach County continues to serve as a leader in the community. CareerSource Palm Beach County has been recognized by local and state organizations for its efforts to enhance the lives of individuals with unique abilities and participants have expressed how taking part in the program has positively impacted their lives by providing them with resources for personal and professional growth. County anticipates steady growth in the number of students and increasing the number of classes offered each year to have a continuous positive impact on the community by meeting the needs of its residents and employers.

Speakers
avatar for Dr. Elsa DeGoias

Dr. Elsa DeGoias

Disability Services Manager, CareerSource Palm Beach County
Dr. Elsa DeGoias is the Disability Services Manager at CareerSource Palm Beach County. She has numerous years of experience in Hospitality and a Doctorate in Education, Leadership and Technology. Eric Freilich is a Disability Resource Coordinator at CareerSource Palm Beach County... Read More →


Tuesday October 24, 2017 8:00am - 9:30am
Regency Hall 1 Hyatt Regency, 1st Floor

8:00am

FL Job Connect - The First Year and Beyond
Limited Capacity seats available

My Technology for Economic Self-Sufficiency (myTESS) launched in January 2016 as a virtual assistant technology primarily focused on SNAP ABAWDS by allowing them enhanced communication and information exchange with their local career centers, in addition to giving them a dashboard that contains several metrics and resources that could be userful during their participation in SNAP E&T.

Speakers
TB

Telly Buckles

Supervisor - Data Collection and Analytics, Department of Economic Opportunity
Telly Buckles currently serves as the Supervisor of the Data Collection and Analytics at DEO. His responsibilities include the data collection, mining, performance reporting, and analysis of workforce data. Prior to his role at DEO, Telly started his data and policy journey at th... Read More →


Tuesday October 24, 2017 8:00am - 9:30am
Palm Hyatt Regency, 1st Floor

8:00am

Making the Most of a Multi-Generational Workforce
Limited Capacity seats available

Review and gain an understanding of the five generations currently in the workforce. Learn the core values and personalities of each generation and how to identify effective strategies for building effective working relationships.

Speakers
avatar for Trish Yahn

Trish Yahn

Executive Center Manager, CareerSource Capital Region
Trish is an FSU graduate with a degree in Business Administration/Human Resources Management. She is a NAWDP Certified Workforce Development Professional. She is the Executive Center Manager at CareerSource Capital Region and serves in a volunteer leadership role as the Big Bend... Read More →


Tuesday October 24, 2017 8:00am - 9:30am
Poinciana Hyatt Regency, 1st Floor

8:00am

VR and CareerSource; A Match Made in WIOA
Limited Capacity seats available

The efforts made in one region to coordinate WIOA CareerSource and Vocational Rehabilitation activities from executive & area directors to front line staff. WIOA requires coordination between AJC and State VR organizations to fully serve customers with disabilities. CareerSource Pasco Hernando and VR Area 4 have developed a system of step by step precesses to accomplish these requirements. The presentation follows the steps taken and the documentation developed to ensure compliance with WIOA and the confidentiality required by VR. The presentation will also share the current MOU developed by the CSPH and VR.

Speakers
DH

DAVID HAMILTON

OPERATIONS MANAGER, PASCO HERNANDO WORKFORCE BOARD, INC.
Operations Manger for CareerSource Pasco Hernando has worked at regional level workforce programs since 1993 from JTPA through WIOA
MM

Milton Moss

VR Area Supervisor, Department of Education Vocational Rehab
Mr. Milton Moss is currently an Area Supervisor for the Division of Vocational Rehabilitation and has oversight of VR Units in Hernando, Hillsborough, and Pasco Counties. A VR employ since 2006 he is committed to helping individuals with disabilities achieve their vocational goal... Read More →


Tuesday October 24, 2017 8:00am - 9:30am
Regency Hall 4 Hyatt Regency, 1st Floor

8:00am

Ask the Experts: Employment Law 101 (Part II)
Limited Capacity seats available

This workshop is a follow-up to Ask the Experts; Complaint Resolution: It's Everyone's Job (Part I). Ask the Experts: Employment Law 101 (Part 2) will provide more in-depth information regarding Employment-related Laws to ensure local staff are in a better position to understand violations when they occur, and to aide local business services staff with reviewing job orders for compliance. A panel of guest speakers from the U.S. Equal Opportunity Commission (EEOC), the U. S. Department of Labor, Wage and Hour Division, and the U.S. Department of Justice Civil Rights Division, Immigrant and Employee Rights Section (IER) will address employment laws as they pertain to job seekers. Attendees will also learn how each of the panelist and their federal agencies address violations of Employment-related Laws.

Speakers
MJ

Michael J. Farrell

Miami District Director, United States Equal Opportunity Commission (EEOC)
Michael J. Farrell is the Miami District Director for the United States Equal Opportunity Commission (EEOC). He was appointed to the position in February 2016. In that role Mr. Farrell directs EEOC enforcement in Florida, Puerto Rico and the U.S. Virgin Islands. Mr. Farrell graduated, cum laude, from Georgetown University with a... Read More →
EL

Erik Lang

Trial Attorney, Immigrant and Employee Rights Section (IER) of the U.S. Department of Justice’s Civil Rights Division
Erik Lang is currently a trial attorney in the Immigrant and Employee Rights Section (IER) of the U.S. Department of Justice’s Civil Rights Division. At IER, he investigates and litigates cases dealing with the anti-discrimination provisions of the Immigration and Nationality Act... Read More →
WR

William Richardson

Outreach and Planning Specialist, U.S. Department of Labor, Wage and Hour Division
William Richardson began his career as a Federal Investigator with the US Department of Labor’s Wage and Hour Division enforcing the provisions of the Fair Labor Standards Act, Family Medical Leave Act, Employee Polygraph Protection Act, Consumer Credit Protection Act, Migrant and Seasonal Agricultural Protection Act and the H1-B, H2-A and H2-B Guestworker Visa program. His compliance efforts have been recognized with the Task Force Impact Award (2011), Special Congressional Recognition (2015), Secretary of... Read More →


Tuesday October 24, 2017 8:00am - 9:30am
Regency Hall 3 Hyatt Regency, 1st Floor

8:00am

NEW HORIZONS: Cybersafe - Securing Assets for the End User (Repeats)
Limited Capacity seats available

This presentation will help you to understand security compliance considerations, social engineering, malware, and various other data security-related concepts. In this course, you will explore the hazards and pitfalls and learn how to use technology safely.

Speakers
BF

Bryan Foxx

Professional Trainer and Motivator, New Horizons Computer Learning Center
Mr. Foxx is a Professional trainer and motivator in the IT Security community. Before joining New Horizons Computer Learning Center, Mr. Foxx worked with the Charlotte Mecklenburg County School System of North Carolina. Mr. Foxx has been with New Horizons for 12 years and has log... Read More →


Tuesday October 24, 2017 8:00am - 9:30am
Regency Hall 7&8 Hyatt Regency, 1st Floor

9:45am

Become a Better Speaker
Limited Capacity filling up

All workforce professionals---from Greeter to CEO are responsible for “public” speaking.  Effective communication is the absolute foundation for everything we do—every day.  Finding ways to improve how, where and when we do it is what this workhop is all about.  WARNING:  This is a participatory workshop.  Overcome your fear(s) and learn to realize the power of speech!!


Speakers
avatar for Mike Fazio

Mike Fazio

Consultant of Staff Training, Coaching and Leadership Development, Workforce 180, LLC
Mike has trained thousands of workforce professionals, including across the state of Florida. In fact, he's spent an entire career in sales, including the past seven years specifically focused on sharing methods to improve people's sales, marketing and presentation skills. He doe... Read More →


Tuesday October 24, 2017 9:45am - 11:15am
Grand Cypress I Hyatt Regency, 1st Floor

9:45am

Engaging the Mandatory Participant
Limited Capacity seats available

Customers mandated to work with you can often be difficult to engage. Learn how to find the motivations they bring with them and use their motivations to engage them to see the value of the services you have to offer.

Speakers
avatar for Beverly Ford

Beverly Ford

Consultant, ASM Associates
Dr. Beverly O. Ford is an author and President of ASM Associates, a training and consulting firm that specializes in staff training for human service professionals. Since 1989 she has conducted training in case management, employment preparation, welfare reform, and client empowe... Read More →


Tuesday October 24, 2017 9:45am - 11:15am
Grand Cypress H Hyatt Regency, 1st Floor

9:45am

I (Really, Really Really) Hate to Have to Tell You This – How to Make Difficult Conversations Easier
Limited Capacity filling up

Talking about hygiene, behavior, performance, and other issues can be awkward, but must be dealt with. Learn how to plan and survive difficult conversations with job seekers and coworkers. In this workshop, you’ll learn how to plan for having difficult conversations in the workplace. Attendees will learn specific techniques and scripts for starting conversations about hygiene, dress code, behavior, performance and other challenging topics. Delivering bad news might never be easy, but it doesn’t have to make you (and the other party) miserable.
In this workshop, you’ll learn:
• Why we hate these conversations so much
• Why they’re necessary anyway
• How to prepare yourself and manage your emotions
• How to conduct the conversation and get positive results
• Specific scripts for successful conversations and the aftermath

Speakers
avatar for Candace Moody

Candace Moody

Vice President of Communications, CareerSource Northeast Florida
Candace Moody is Vice President of communications for CareerSource Northeast Florida, the regional workforce development organization. She directs corporate communications for six counties in northeast Florida. She writes a weekly employment column for the Florida Times Union, an... Read More →


Tuesday October 24, 2017 9:45am - 11:15am
Regency Hall 2 Hyatt Regency, 1st Floor

9:45am

Mind Hacks to Engage and Empower Learners
Limited Capacity seats available

Increase the effectiveness of your workshops and presentations. Use behavioral and mental research to engage and empower the learner. This workshop will emphasize the science behind learning. Use 15 easy to apply tactics that will help people learn. We will explore the following concepts to optimize your learning initiative: HCD, user directed flow, micro learning, branching scenarios, gamification and interactive video. Be sure to bring your mobile device for some interactive fun!

 

 


Speakers
avatar for Charlie Howell

Charlie Howell

Vice President & CIO, CareerSource Flagler Volusia
Charlie Howell currently serves as Vice President of Business Development and Technology for CareerSource Flagler Volusia, Vice-Chairman of the Workforce Information Technology Group and Secretary for the Volusia Community Organizations Active in Disasters. He has owned and opera... Read More →


Tuesday October 24, 2017 9:45am - 11:15am
Regency Hall 5&6 Hyatt Regency, 1st Floor

9:45am

One-Stop Operator Process & Performance Tools
Limited Capacity seats available

The SFWIB developed an on-line Balance Scorecard to assist the One-Stop Operator manage career centers. The Balance Scorecard is a combination of performance and process tools used to measure performance.

Speakers
RB

Rick Beasley

Executive Director, CareerSource South Florida
Rick Beasley has served as the Executive Director for CareerSource South Florida since August 2005. In this position, he oversees workforce programs in Miami-Dade and Monroe counties with an operating budget of $75 million. His vision for CareerSource South Florida is to create a... Read More →


Tuesday October 24, 2017 9:45am - 11:15am
Grand Cypress G Hyatt Regency, 1st Floor

9:45am

Why Using Life Illustrations Are So Impactful
Limited Capacity seats available

Yes, we've presented this workshop before...to a packed and appreciative group.
It's one of the most popular we've presented in the last six years nationwide.
A picture is worth a thousand words, seeing is believing, an illustration drives home reality.
Learn the top TLC illustrations and how to utilize them in your interactions with your clients, co- workers and even your own life.
Some of you remember "cheer", "roadkill", rearview mirror, fishsticks VS seafood platter and many more of the illustrations.

We’ll even do the “Getting Wilson To Work” group activity and discover why your team and clients can learn from practical team events.

Folder with worksheets: https://drive.google.com/drive/folders/0B3No60Sr3QuRaUpTMlpOQ3BMMlE?usp=sharing

Speakers
avatar for Terry Carlile

Terry Carlile

Director, TLC Solutions
Terry Carlile has provided audiences with his practical principles and innovative illustrations for over 25 years. The fast paced and humorous workshop environment invites audience participation into a real interaction of learning. “It’s not new programs, but perspectives tha... Read More →


Tuesday October 24, 2017 9:45am - 11:15am
Magnolia Hyatt Regency, 1st Floor

9:45am

Geographic Solutions: Improving Service Delivery at Job Centers with Staff Efficiency Tools
Limited Capacity seats available

American Job Centers are utilizing customized modules, yielding a greater local impact and improving overall efficiency. Geographic Solutions has developed several tools to help not only streamline job centers, but also track and quantify services they provide. Get a firsthand glimpse of how frontline staff use these staff efficiency modules.

Speakers
CH

Charlotte Hearn

Project Manager, Geographic Solutions
Charlotte Hearn has more than 29 years of experience in the workforce development field, including education and training, adult education, program, policy development, and one-stop operations. In her current role as Project Manager, she is responsible for managing projects within Virtual OneStop and Virtual LMI. Prior to joining Geographic Solutions in 2011, Charlotte served as Deputy Director of Program Services for the Withlacoochee Workforce Development Authority. She directed the implementation and operation of workforce programs and services conducted in the Workforce Connection Centers throughout the Citrus, Levy, and Marion workforce regions of Florida. Charlotte earned a Bachelor of Science degree in Zoology and a Master of Education (Science Education) from the University of... Read More →
avatar for Mac McCarthy

Mac McCarthy

Business Analyst, Geographic Solutions
Mac McCarthy has been a workforce professional for over 8 years, including roles as a WIOA Case Manager, WIOA Team Lead, and Program Monitor.  At Geographic Solutions, he is the designated Business Analyst for staff efficiency tools, collaborating with job centers across the U.S. to develop technology solutions that maximize the ability to assist customers... Read More →


Tuesday October 24, 2017 9:45am - 11:15am
Poinciana Hyatt Regency, 1st Floor

9:45am

The Value of a Business Assessment
Limited Capacity seats available

The presentation provides participants with information on methods of conducting an overall business assessment, the benefits of having an assessment and the areas the assessment covers. The presentation will discuss what a business assessment is and what it is not. It will also describe the many different types of assessments and which one is best for your organization. The presentation will then highlight the benefits to performing an Assessment; both personal and organizational benefits. Finally, the presentation will walk the audience through the six categories of a Business Assessment.

Speakers
PS

Paul Szablowski

Business Advisor, CareerSource Pinellas


Tuesday October 24, 2017 9:45am - 11:15am
Regency Hall 4 Hyatt Regency, 1st Floor

9:45am

Think You Are Insignificant, Huh? The Significant Role All Career Centers Play in Serving LEP and MSFW Workers
Limited Capacity seats available

The workshop will address the misconception that only significant MSFW multilingual career centers are charged with serving Limited English Proficient (LEP) and Migrant and Seasonal Farmworker (MSFW) customers. All career centers must provide Migrant and Seasonal Farmworkers (MSFWs) with services that are qualitatively and quantitatively proportionate as those provided to other job seekers. The workshop will address the revised federal regulations and Wagner-Peyser/Migrant and Seasonal Farmworker Services Administrative Policy sections that apply to all career centers. Career center roles and responsibilities will be discussed as they pertain to serving LEP and MSFW customers. The workshop is geared towards career center front-line staff, career center managers and board/program administration.

Tuesday October 24, 2017 9:45am - 11:15am
Regency Hall 1 Hyatt Regency, 1st Floor

9:45am

Motivational Interviewing
Limited Capacity seats available

Utilizing MI strategies to empower participants, increase engagement and meet program outcomes by using specific techniques to move participants through the stages of change.

Speakers
avatar for Curtis Campogni

Curtis Campogni

Florida Area Manager for the Employment Pathways Collaborative, Department of Labor
Curtis Campogni provides training on MI principles and strategy for professionals that serve court involved youth. He is the Florida Area Manager for the Employment Pathways Collaborative through the Department of Labor and Program Manager of Eckerd Kids Project Bridge which is f... Read More →
HC

Hope Cross

PRESENTER - ECKERD WORKFORCE, ECKERD WORKFORCE
Hope Cross utilizes MI tools and principles for court involved youth and families. She is the Career Service Coordinator for Eckerd Kids Project Bridge which is funded through the Department of Juvenile Justice. Hope practices MI to encourage program engagement and retention with... Read More →


Tuesday October 24, 2017 9:45am - 11:15am
Regency Hall 7&8 Hyatt Regency, 1st Floor

9:45am

PIRL Discussion and New WIOA Performance Measures (Repeats)
Limited Capacity seats available

Join us for a discussion of the PIRL and the WIOA Performance Measures that will cover the Title I (Adult, Dislocated Worker, Youth) and Title III (Wagner-Peyser) programs. Attendees will learn about the Participant Individual Record Layout (PIRL) from a general to fairly detailed level. The structure of the file will be explained in addition to the over 220 current data elements being collected by USDOL-ETA for Title I and Title III programs. In addition to the detailed structure and data elements discussion; attendees will also learn how the data will be aggregated into the 5 New WIOA Non-Employer Measures. An introduction to the 3 New WIOA Employer Measures will also be covered. While best practices have not yet been proven due to outcome data not yet being available, the discussion will cover some suggested approaches and strategies to reach performance measures goals.

Speakers
TB

Telly Buckles

Supervisor - Data Collection and Analytics, Department of Economic Opportunity
Telly Buckles currently serves as the Supervisor of the Data Collection and Analytics at DEO. His responsibilities include the data collection, mining, performance reporting, and analysis of workforce data. Prior to his role at DEO, Telly started his data and policy journey at th... Read More →


Tuesday October 24, 2017 9:45am - 11:15am
Palm Hyatt Regency, 1st Floor

11:30am

Lunch & Awards Ceremony
Limited Capacity seats available

The Workforce Awards Luncheon is included with your registration and will be held on Tuesday, October 24. During this Luncheon we celebrate the achievements of our Florida Workforce Regions. When registering on the registration website, be sure and select whether you can attend or not as well as what meal option you prefer. You MUST sign up on this Sched App if you plan on attending the Awards Luncheon.

Speakers
avatar for Bob Allen

Bob Allen

Founder and Chief Storytelling Officer, IDEAS
Bob Allen is the Founder and Chief Storytelling Officer of IDEAS, a media and experience design firm using the power of story to create and activate new brands, produce content, transform organizational culture, and design memorable guest experiences. IDEAS has used the power of story to bring new brands to life for CareerSource Florida and AlabamaWorks!, and new destination experiences to life at Spaceport America and... Read More →
RC

Rose Conry

CareerSource Florida Board of Directors, CareerSource Florida
avatar for Michelle Dennard

Michelle Dennard

President & CEO, CareerSource Florida
Michelle Dennard is the Vice President of Policy at CareerSource Florida. Just prior to joining CareerSource Florida, Michelle was a partner in a successful economic and workforce development consulting business. Michelle served as the Director for the Strategic and Business Development Unit at the Department of Economic Opportunity, negotiating incentive awards and coordinating... Read More →
JP

Joe Paterno

Executive Director, CareerSource Southwest Florida
Mr. Joe Paterno is the Executive Director of the Southwest Florida Workforce Development Board, Inc., Region 24. His responsibilities include coordinating all activities for a volunteer Board of Directors that oversees the following initiatives (in coordination with local community... Read More →
CP

Cissy Proctor

Executive Director, Department of Economic Opportunity


Tuesday October 24, 2017 11:30am - 1:30pm
Grand Cypress Ballroom Hyatt Regency, 1st Floor

1:45pm

Believe Your Dreams
Limited Capacity full
Adding this to your schedule will put you on the waitlist.

Learn to choose activities, establish and support your organizations mission, vision and strategic goals.Participants will also address challenges in the workplace because of poor planning, eliminate communication distractions and focus on not just personal but also team goals. Choosing right over wrong, ethics over convenience and truth over popularity will allow team goals to be accomplished.
Projects can be successful in the work place if everyone can concentrate on their own performance and behavior, not that of their counterparts. Teamwork helps most people listen, observe and respond positively without defending their productivity or performance. If you grow your people through these timeless principles, when applied in your own life and the life of your organization, Teamwork will make the Dream work.

Speakers
avatar for Robert Lemon

Robert Lemon

Professional Speaker, Believe Your Dreams Inc.
Robert Lemon is an award winning national speaker and author. As a leading corporate and college speaker, he combines the ageless tool of storytelling with a profound understanding of today's culture and highest Ideals. Utilizing a keen sense of humor and heartwarming charm, he e... Read More →


Tuesday October 24, 2017 1:45pm - 3:15pm
Magnolia Hyatt Regency, 1st Floor

1:45pm

Apprenticeship USA Expansion: Overview of Grant Activities
Limited Capacity seats available

To implement the systems-change goals of the ApprenticeshipUSA Expansion Grant, three work groups were established to a) expand outreach to and participation of businesses in the targeted industries; b) increase the number of individuals enrolled into registered apprenticeships from under-represented populations (minorities, women, youth, veterans, individuals with disabilities, offenders); and c) integrate data systems that involve case management and/or federal reporting for workforce and apprenticeship programs.

Speakers
RQ

Richard "Ted" Norman

Apprenticeship Section, Division of Career & Adult Education
Richard “Ted” Norman served as the state supervisor for secondary/postsecondary programs in engineering and technology, transportation, distribution and logistics, and manufacturing. After leaving the US Navy, Ted was a small business owner and private training provider in te... Read More →
EN

Elisia Norton

Project Director, Apprenticeship USA, CareerSource Florida
avatar for Isabelle Potts

Isabelle Potts

Senior Management Analyst Supervisor, Dept. of Economic Opportunity
Supervisor policy guidance unit for USDOL-funded programs: | * National Dislocated Worker Grants | * ApprenticeshipUSA Grant | * Special Projects | * Federal Bonding


Tuesday October 24, 2017 1:45pm - 3:15pm
Regency Hall 1 Hyatt Regency, 1st Floor

1:45pm

My Florida Intern: the Next Generation Internship Portal
Limited Capacity seats available

Come check out our latest project, My Florida Intern. Packed with tools and essentials for any internship seeker. Our software connects employers and interns alike with a rich and easy to use interface.

Features and Spotlights will include:
-          SMS text messages
-          Virtual Interviews
-          Case management
-          Event management
-          Reporting
-          And much More!


Also with time permitting, we will do an ATLAS feature Q&A!

Speakers
avatar for Steve Ash

Steve Ash

Lead Developer, CTS


Tuesday October 24, 2017 1:45pm - 3:15pm
Poinciana Hyatt Regency, 1st Floor

1:45pm

Survival Job to Career Pathways
Limited Capacity seats available

Often hard to serve workforce participants have such an immediate need for a job, they have to take a survival job. It often feels that they have unrealistic expectations about how much that survival job will pay. They don't feel that they have the time financially to do the education and training necessary to begin on a career pathway and really don't understand what a career pathway is. So they end up taking jobs that they don't like and soon are back in the door looking for another survival job. This session will provide practical techniques for helping participants understand the career pathway process, how to pick a career pathway that is a good fit and will provide ideas for balancing their need for education with their need to work.

Speakers
avatar for Jodie Sue Kelly

Jodie Sue Kelly

President, Cygnet Associates
In over three decades of work in this field, Jodie Sue Kelly has won wide recognition for her innovative, practical and entertaining workshops and webinars. As an employment and training program provider, she doubled enrollments in an award winning program she directed for dropou... Read More →


Tuesday October 24, 2017 1:45pm - 3:15pm
Palm Hyatt Regency, 1st Floor

1:45pm

I'm New to Business Services, so What Do I do?
Limited Capacity seats available

Welcome to the world of Business Services!  There’s a lot to do, but where do I start?  Call on existing employers?  Find new ones?  Go visit all of them?  Attend hiring events?  It can be overwhelming, so it’s a good idea to start with a plan.  A basic plan.  Call it BS 101!  Let me share this easy-to-follow guide for getting your career going in the right direction.  This workshop best for people with 1-18 months Business Services experience.


Speakers
avatar for Mike Fazio

Mike Fazio

Consultant of Staff Training, Coaching and Leadership Development, Workforce 180, LLC
Mike has trained thousands of workforce professionals, including across the state of Florida. In fact, he's spent an entire career in sales, including the past seven years specifically focused on sharing methods to improve people's sales, marketing and presentation skills. He doe... Read More →


Tuesday October 24, 2017 1:45pm - 3:15pm
Grand Cypress I Hyatt Regency, 1st Floor

1:45pm

Expectations vs Reality: Bridging the Gap for WIOA Common Measures
Limited Capacity seats available

Understanding how performance metrics strategically impact service delivery can help you better manage customers to meet your performance goals. Although the Workforce Innovation and Opportunity Act (WIOA) has been in effect for several years, how many of us really understand its many rules, regulations, and requirements; and better still, how many of us have properly implemented WIOA mandates and learned how to accurately measure their successes?
Whether you thought you understood common measures under WIOA…or have been surprised by a reality of them that’s entirely different than what you expected, Nilda will walk you through the process of understanding how performance metrics strategically impact service delivery, and how you can use them to better manage customers to meet your performance goals.
By better understanding the common measures and performance metrics to meet these requirements, you can tailor your service strategies to align your services to meet…and even exceed…performance mandates.

Speakers
avatar for Nilda Blanco

Nilda Blanco

Director of Planning & Policy, CareerSource Central Florida
Nilda Blanco has a keen understanding of workforce development and public policy working with a variety of community and business partners during her career, which has spanned management positions with both private and public agencies from Connecticut to Florida. Nilda earned Bac... Read More →


Tuesday October 24, 2017 1:45pm - 3:15pm
Grand Cypress G Hyatt Regency, 1st Floor

1:45pm

Decoding the DEO Monitoring Tools
Limited Capacity full
Adding this to your schedule will put you on the waitlist.

Ever wonder what state monitors look for and how you can prevent and correct program deficiencies? Well, this is the training for you! Two members of the DEO monitoring team will lead structured discussions on each of the major workforce programs (Workforce Innovation and Opportunity Act, Wagner-Peyser, Welfare Transition, and Supplemental Nutrition Assistance Program) and allow for one-on-one interaction time between state and local monitoring staff. This is a great opportunity for LWDB staff to interact and learn from state monitors and discuss best practices for avoiding compliance issues during the monitoring reviews. During the presentation, common findings, why they are repeated, and what you can do to avoid common mistakes will be discussed.

Speakers
avatar for Stephan Eicher

Stephan Eicher

Department of Economic Opportunity
Stephan Eicher has nearly 10 years of monitoring experience in the private and public sector, and has been a member of the DEO monitoring team since 2015.
AW

Andy Windsor

Department of Economic Opportunity, DEO
Andy has worked as a state compliance monitor for over 10 years and has been been a member of the DEO team for nearly two years.


Tuesday October 24, 2017 1:45pm - 3:15pm
Grand Cypress H Hyatt Regency, 1st Floor

1:45pm

Integrating One Stop Partners: One LWDB’s Experience with Meeting the Intent of Collaboration Under WIOA
Limited Capacity seats available

The panel will discuss best practices in establishing channels of communication with one of their mandatory WIOA partners to ensure the customer receives integrated services. CareerSource Research Coast and the local Farmworker Career Development Program at Indian River State College have found a means to effectively serve a traditionally under-served target population through opening the channels of communication. Panelists will share their best practices and how they played a role in ensuring seamless services to joint customers, from the referral process, to co-enrollment, information sharing, and shared outcomes.

Moderators
MR

Marisela Ruiz

Foreign Labor Certification Supervisor, DEO
Marisela Ruiz is the DEO Foreign Labor Certification Supervisor. She has extensive knowledge with regards to foreign labor temporary programs and protections offered to workers under various employment laws. She is co-presenting in the Complaint Resolution: It’s Everyone’s Job (Part I) and... Read More →

Speakers
GH

Glenda Harden

Senior Vice President of Operations/COO, CareerSource Research Coast
Glenda Harden is CareerSource Research Coast's Vice President of Operations. She oversees all programs and services for the three-county local workforce development area consisting of Indian River, Martin and St. Lucie counties. She has over 30 years of workforce development expe... Read More →
HR

Hector Ramirez

Migrant Seasonal Farm Worker, CareerSource Research Coast
Hector Ramirez is CareerSource Research Coast's Migrant and Seasonal Farmworker Outreach Specialist.
SZ

Sandra Zavala

Program Specialist, Indian River State College
Sandra Zavala, MS, is a Program Specialist for the Indian River State College Farmworker Career Development Program.


Tuesday October 24, 2017 1:45pm - 3:15pm
Regency Hall 2 Hyatt Regency, 1st Floor

1:45pm

Career Spark: A Collaboration between FSCJ Adult Education & Workforce Economic Development Departments and CSNEF
Limited Capacity seats available

Career Spark is a program created to assist TANF participants in obtaining their GED and a Microsoft Word/Customer Service Certification. Florida State College of Jacksonville Adult Education and Workforce and Economic Development Departments collaborated with Career Source to create a 30- hour per week accelerated program. This program was designed to prepare TANF participants to take the GED , gain the soft skills and transferable skills necessary to get employment and /or continue with higher education while meeting the TANF participation requirements.

 


Speakers
JF

JaVetta Fleury

Welfare Transition and SNAP Program Manager, CareerSource Northeast Florida
Javetta Fleury- Regional Program Manager for SNAP and WT Programs in Region 8
DW

Deana Waites

Program Coordinator, Adult General Education Grant, Florida State College at Jacksonville
Deana embodies the knowledge, passion, and experience that is needed to navigate the adult education field successfully. Deana experiences include working with AmeriCorps*VISTA as Service Learning Coordinator at the Community College of Rhode Island, Blackstone Valley Community A... Read More →
avatar for Dr. Linda D. Woodard

Dr. Linda D. Woodard

President, LDW Group LLC
In addition to having over 20 years experience in secondary and higher education with many of those years in workforce development, Dr. Woodard is currently serving as the One-Stop Operator for CareerSource NEFL's comprehensive American Job Center (Gateway Career Center locatio... Read More →


Tuesday October 24, 2017 1:45pm - 3:15pm
Regency Hall 4 Hyatt Regency, 1st Floor

1:45pm

Summer of Success- Foundations of a Strong Workforce Built on WIOA Youth Elements
Limited Capacity seats available

CareerSource Research Coast Youth Programs Coordinator Jodi McNamara will lead a thorough exploration of the St. Lucie County Summer of Success program, which utilizes community-based funds and partnerships to provide quality internship opportunities to in-school youth with all the best parts of WIOA built-in! All program aspects from inception to performance data and program evaluation will be presented and workable samples will be provided. The presentation will include videos of the program in action, a social media toolkit for program success, interactive Q&A, and a take-away activity!

Speakers
JM

Jodi McNamara

CareerSource Research Coast, Career Source Research Coast
Jodi McNamara is the Youth Programs Coordinator for CareerSource Research Coast. She holds an Associate's degree in Human Services and a Bachelor's degree in Organizational Management. Jodi is the current Vice President of the Martin County Interagency Coalition and a member of t... Read More →


Tuesday October 24, 2017 1:45pm - 3:15pm
Regency Hall 3 Hyatt Regency, 1st Floor

1:45pm

Communications Team Meeting
Limited Capacity seats available

Tuesday October 24, 2017 1:45pm - 5:00pm
La Coquina - Main Hotel Hyatt Regency Hotel, 1st Floor

2:00pm

CSF Strategic Policy & Performance Council Meeting
Limited Capacity seats available

Tuesday October 24, 2017 2:00pm - 5:00pm
Regency Hall 5&6 Hyatt Regency, 1st Floor

3:30pm

Note It! How to Write Solid Case Notes
Limited Capacity filling up

Case notes are the formal basis for record keeping with the program and are critical as programs partner together. Case notes are being read by multiple staff in multiple agencies in order to offer integrated services. Therefore, case notes become an important piece of agencies working together. Everyone needs to be able to quickly understand the participant's story. Good quality case notes help coordination, justify the services being offered, help everyone to understand the plan, help the participant to feel progress and help evaluators determine if the program is effectively meeting the participant's needs. This session will help staff to determine what content is relevant, how to keep notes accurate and objective, and how to distinguish between facts and opinions. We will look at how to streamline case notes so you can write them faster and more efficiently.

Speakers
avatar for Jodie Sue Kelly

Jodie Sue Kelly

President, Cygnet Associates
In over three decades of work in this field, Jodie Sue Kelly has won wide recognition for her innovative, practical and entertaining workshops and webinars. As an employment and training program provider, she doubled enrollments in an award winning program she directed for dropou... Read More →


Tuesday October 24, 2017 3:30pm - 5:00pm
Palm Hyatt Regency, 1st Floor

3:30pm

PFM - The Performance Funding Model In Denominator/Numerator Speak (Repeats)
Limited Capacity seats available

The Performance Funding Model (PFM) was designed as a concept to apply different metrics to determine the success of Local Workforce Development Boards (LWDBs) in Florida. The introduction of the model has brought excitement, curiosity, trepidation, and angst. As we head into the second year of evaluation for awards, join us to learn the following:
- How the first year awards were granted
- Which metrics were carried over into year two
- Which metrics were modified for year two and why
- How the metrics compare and contrast with the current USDOL metric model
- The metrics explained using simple denominator and numerator language familiar to LWDB executives and senior leadership
- Lessons learned from year one
- How to access the data that goes into the metrics

As time permits, other topics will be discussed as well. It is desired that participants will have a better understanding of the PFM, in addition to learning strategies to continuously improve services to both business and employee customers.

Speakers
TB

Telly Buckles

Supervisor - Data Collection and Analytics, Department of Economic Opportunity
Telly Buckles currently serves as the Supervisor of the Data Collection and Analytics at DEO. His responsibilities include the data collection, mining, performance reporting, and analysis of workforce data. Prior to his role at DEO, Telly started his data and policy journey at th... Read More →


Tuesday October 24, 2017 3:30pm - 5:00pm
Poinciana Hyatt Regency, 1st Floor

3:30pm

Serious Service Delivery Transformation!
Limited Capacity seats available

We’d like to introduce you to SARA! Come to learn how SARA is transforming service delivery in as little as 30 days. WIOA is calling for innovative technology AND platforms for partner integration and sharing and SARA is delivering, right now.

She’s a revolutionary, customer-engagement, interactive mobile-based case management support platform built with Artificial Intelligence and trained in the requirements of WIOA, TANF, Wagner Peyser, SNAP, TAA and Ticket to Work. After SARA’s first year of operation we now have real data on how SARA is eliminating much of the low skills/low value follow-up, documentation and data entry work and automatically transferring client case notes directly into EFM and OSST. SARA is a whiz at performing the monthly contact requirements and keeping your customers on track to completion and beyond. If integration and alignment of partner services is your focus, well SARA can accomplish that too! Come see SARA in action - - the future is here NOW. Jody Toner from CareerSource Tampa will talk about the changes that SARA has brought and the new automated metrics behind performance that SARA is enabling. This workshop will include a live demonstration of SARA, and a chance for volunteers to interact with SARA.

During the workshop, we’ll be pausing for a quick drawing to see who will win a brand new Amazon Fire 8 HD!

See www.eriss.com or text/call Barbara Nyegaard 858-722-2177 with any questions.

Speakers
avatar for Barbara Nyegaard

Barbara Nyegaard

CEO, ERISS+SARA
Co-Founded ERISS Corporation in 1992. We've always been at the cutting edge of workforce technology. Now with SARA, we are TRANSFORMING program service delivery using artificial intelligence and customer-centric, mobile-based interactive technology. Get REAL, measurable, proven R... Read More →
avatar for Jody Toner

Jody Toner

Program Director, CareerSource Tampa Bay
Jody Toner has more than 26 years of experience in operating and administering high performing workforce development programs within metro Regional Workforce Boards.  She has held a variety of positions within local workforce development agencies that include expertise in the following... Read More →


Tuesday October 24, 2017 3:30pm - 5:00pm
Magnolia Hyatt Regency, 1st Floor

3:30pm

See a Need, Fill a Need (Repeats)
Limited Capacity seats available

CareerSource Palm Beach County developed this first of its kind program to assist individuals with unique abilities learn the fundamentals of lodging operations. Students earned two national certification from the American Hotel and Lodging Institute upon graduation. Through a combination of classroom-based and hands-on learning, students developed the industry-specific and soft skills needed to help support the 60,000+ Hospitality positions in Palm Beach County to assist with lowering the unemployment rate for individuals with disabilities, which is almost three times higher than for those without barriers to unemployment. Students also received assistance with their job search and were successfully placed in employment shortly after graduation. The Disability Services and Ticket to Work Department partnered with the SNAP and TANF case managers to use best practices to meet the needs of the diverse population they serve. With over two-thirds of its Ticket clients working at SGA level or above, CareerSource Palm Beach County continues to serve as a leader in the community. CareerSource Palm Beach County has been recognized by local and state organizations for its efforts to enhance the lives of individuals with unique abilities and participants have expressed how taking part in the program has positively impacted their lives by providing them with resources for personal and professional growth. County anticipates steady growth in the number of students and increasing the number of classes offered each year to have a continuous positive impact on the community by meeting the needs of its residents and employers.

Speakers
avatar for Dr. Elsa DeGoias

Dr. Elsa DeGoias

Disability Services Manager, CareerSource Palm Beach County
Dr. Elsa DeGoias is the Disability Services Manager at CareerSource Palm Beach County. She has numerous years of experience in Hospitality and a Doctorate in Education, Leadership and Technology. Eric Freilich is a Disability Resource Coordinator at CareerSource Palm Beach County... Read More →


Tuesday October 24, 2017 3:30pm - 5:00pm
Regency Hall 1 Hyatt Regency, 1st Floor

3:30pm

Working with Ex-Offenders, Developing Relationships with Community Partners
Limited Capacity filling up

Once released from the criminal justice system, ex-offenders usually find re-entering society a difficult process. Learn the 4-tiered approach for success reentry. Once released from the criminal justice system, ex-offenders usually find re-entering society a difficult process. Attitudes and behavior that ensure survival in prison (being tough, intimidating or withdrawn) work against building a stable social and emotional life. For an ex-offender, making an honest living is vital to staying away from trouble and staying out of prison. Ex-offenders need to understand and overcome the challenges they may face when looking for work. Attitude is essential to being successful at work. "Soft skills" - being dependable and positive, following instructions, working well with others - can be as important as technical skills. A good attitude at work will help an ex-offender to build a better future. Studies show that unemployment and substance abuse are the main reason that ex-offenders return to crime and, ultimately, to prison. It doesn't have to be that way. Steering clear of the people and activities that sent them to prison is the only way to break the cycle.
One of the main barriers facing ex-offender in gaining employment after serving their sentence is identifying employers who are willing to take a risk. It can be scary for employers to hire an ex-offender and often companies have rules and policies, which restrict the employment of individuals with specific criminal backgrounds. However, this does not mean that individuals with a criminal background will not be able to find employment but it makes it harder and may take more time and incentives to be successful in the job market.

Assisting employers to reduce their risk and provide incentives for hiring ex-offenders has proven to work. Any program which helps the employers to feel better regarding a decision to hire someone with a criminal background may open doors for many ex-offenders seeking to secure employment. One program which has proven to be successful for the hiring of ex-offenders is the Federal Bonding Program. This program was created in 1966 by the U. S. Department of Labor (USDOL) as an employer job-hire incentive that guaranteed the job honesty of at risk job seekers. Federal financing of Fidelity Bond Insurance, issued free of charge to employers, enabled the bonding services as a unique job placement tool to assist ex-offenders and other at risk hard to placement individuals. Currently, CareerSource Broward writes the most Federal Bond in the country. Learn about their four-tiered approach for success.

Speakers
avatar for Melanie Magill

Melanie Magill

Senior Quality Assurance Analyst, CareerSource Broward
Melanie Magill has been involved in various aspects of workforce development for over 17 years. She is highly regarded for her effectiveness in strategic planning, program development, training, and her strong leadership style. Melanie is the Senior Quality Assurance Analyst for... Read More →


Tuesday October 24, 2017 3:30pm - 5:00pm
Regency Hall 4 Hyatt Regency, 1st Floor

3:30pm

Work Certified: Engaging, Educating, and Empowering Tomorrow’s Workforce
Limited Capacity seats available

Job seekers who have demonstrated that they are truly ready to be responsible, productive employees and become top competitors in the workforce. Team members know the value of work ready job seekers; can successfully attain an internship, apprenticeship, on-the-job training opportunity, and/or a job placement with a community employer. Employers who hire these skilled and knowledgeable employees are more productive, have less turnover, spend fewer hours teaching basics and more time transacting business. Additionally, you can be confident that you have connected a work ready job seeker with an employer that will result in a successful relationship with your workforce agency. Taught in a business-like setting, this instructor-led curriculum will provide insight into evaluating the employment skills and abilities of the job seeker while increasing awareness of their employability. Providing job seekers the opportunity to become success!

Speakers
avatar for Eleanor Eberhart-Chin

Eleanor Eberhart-Chin

Regional Instructor and Training/Development Specialist, Career Source Research Coast
Eleanor Eberhart-Chin is the Work Certified Regional Instructor and Training/Development Specialist for Career Source Research Coast. Eleanor returned to school after being out of school for 20 years graduating cum laude, earning her Bachelors in Business Administration with a co... Read More →
DS

Dale Shepperson

Regional Training and Development Manager, CareerSource Research Coast
Mr. Dale Shepperson is a twenty-three year plus veteran of the United States Air Force where he began his military career in the aircraft maintenance complex. After becoming involved in training and education in 1992, Mr. Shepperson held responsibilities as an instructor, curricu... Read More →


Tuesday October 24, 2017 3:30pm - 5:00pm
Regency Hall 2 Hyatt Regency, 1st Floor

3:30pm

Different Strokes: How to Paint on a Multicultural Canvas (Repeats)
Limited Capacity seats available

In our modern world and working with so many customers and team members, we face every day the challenge of communicating, working and coexisting with persons from very different cultures. We serve customers from a huge spectrum: language, ethnicity, customs. The speaker will utilize her experience to discuss the basics on how to work with customers and coworkers from different cultures in an informal and even funny way. Will present examples of situations, video, pictures and real stories that will assist the guests to survive the challenging world of multiculturalism.

Speakers
avatar for Myrna R. Serrano-Casanovas

Myrna R. Serrano-Casanovas

Welfare Transition and SNAP Program Coordinator, CareerSource Citrus, Levy and Marion Counties
The speaker, Myrna R. Serrano-Casanovas, has 15 years of experience with Workforce in Florida. She has worked in Regions 12, 11 and 10. Growing from a Temporary OPS Customer Service Position to Case Manager, Lead and Supervisor. She now serves as the Welfare Transition and SNAP P... Read More →


Tuesday October 24, 2017 3:30pm - 5:00pm
Grand Cypress H Hyatt Regency, 1st Floor

3:30pm

Veterans United: Uniting Community Organizations with Local Veteran Organizations to help Veterans achieve self-sufficiency and obtain gainful employment
Limited Capacity seats available

Learn to network and develop coalitions combined of local and veteran organizations to address and solve obstacles impeding Veterans from achieving self-sufficiency and obtaining gainful employment.

Speakers
CR

Carlos Ruiz

Disabled Veteran Outreach Program Specialist, CareerSource Southwest Florida
Carlos A. Ruiz is the Disabled Veteran Outreach Program Specialist in Naples, Florida. After 5 years in the Army with the 82nd Airborne Division, Carlos passionately serves local veterans with innovative ways to instill community teamwork and effectiveness of services. He is an a... Read More →


Tuesday October 24, 2017 3:30pm - 5:00pm
Grand Cypress G Hyatt Regency, 1st Floor

3:30pm

Desk Reviews – An Advantageous Tool That Yields Tremendous Results! (Repeats)
Limited Capacity seats available

The presentation will show that by utilizing the Desk Review Tool, the Florida State Regional Veterans’ Program Coordinators were able to improve on all aspects of compliance with the Jobs for Veteran State Grants (JVSG) refocusing, which was implemented on July 1, 2014. The presentation will highlight how the Desk Review Tool can quickly and succinctly determine organizational areas of concern, trends and processes which require attention. Each section of the State Veterans’ Program Team’s Desk Review Tool will be briefly touched upon. The audience will learn how the easily the Desk Review Tool can be adapted to the specific situation. Finally, the Desk Review Tool can be used as a training tool to easily show staff how their work affects the chosen process (or processes).

Speakers
SO

Shawn O’Malley

Regional Veterans' Program Coordinator, DEO
Shawn P. O’Malley, State of Florida Regional Program Coordinator, comes to the Department of Economic Opportunity with over 14 years of workforce experience. | | Shawn began his career in 2003 as a Disabled Veterans’ Outreach Program Specialist with Local Workforce Develo... Read More →


Tuesday October 24, 2017 3:30pm - 5:00pm
Regency Hall 3 Hyatt Regency, 1st Floor

3:30pm

Section 508 Compliance (Disabilities)
Limited Capacity seats available

The purpose of this workshop is to discuss the requirements of Section 508 and the new standards related to accessibility for serving customers with disabilities. During the workshop, participants will learn more about strategies, resources and tool that are available to assist LWDB and partners to achieve compliance with Section 508.

Speakers
avatar for Michael Daniels

Michael Daniels

Executive Director, FAAST
Michael Daniels - Michael received his BA in Special Education and Early Childhood Education from University of Kentucky (UK) and completed coursework for his MA in Assistive Technology at UK. Michael has been working in the assistive technology field for over 20 years with a foc... Read More →


Tuesday October 24, 2017 3:30pm - 5:00pm
Grand Cypress I Hyatt Regency, 1st Floor

3:30pm

State of Students Report: Student perception on college and careers
Limited Capacity seats available

Each year, we collect data from a sample size of approximately 800 high school students to better understand their perception of college and careers. Students are segmented by career interest such as manufacturing, healthcare, business, hospitality, arts, and information technology. Students are asked questions in a similar setting at the same time to better control the outcomes of the data.
Some of the questions asked relate around whether they believe they can find a career related to their interested field, their biggest fears when it comes to college, whether they need college to be successful in their careers, whether they need a particular type of post-secondary experience to be successful, what type of colleges are they interested in, are they involved in CTE programs at their school, do they find value in their CTE programs in school, who is their biggest influencers when it comes to making college and career decisions, and many more.
For many communities, leaders are often discussing what can be done to increase the talent pipeline and how do we better prepare students for entering the workforce. The State of Students report provides information directly from students to help us determine their needs and better prepare them for their futures.
During this session, we will provide graphs, charts, and information related to the report. I will provide an opportunity for attendees to ask questions based on the results of the report. The 2017 State of Students Report will not be completed until October 15th, just before the workforce summit. This will provide real-time insight into what students are thinking.

Speakers
CL

Chris Laney

Director of Education and Community Investment, CareerSource Suncoast
Chris Laney is the Director of Education and Community Investment for CareerSource Suncoast where he oversees youth programming including Journey to Success and the State of Jobs Conference, in addition to overseeing the State of Talent Conference. Laney holds a bachelors in Technology Management, a Masters in Business Administration, and is currently pursuing his Doctorate in Leadership... Read More →


Tuesday October 24, 2017 3:30pm - 5:00pm
Regency Hall 7&8 Hyatt Regency, 1st Floor

5:00pm

Network with Sponsors Lite Bites and Prizes - Tuesday

Our host tonight is New Horizons.

Tonight’s drawing, held at the New Horizons booth, will be from entries by those who complete the Scavenger Hunt. Make sure you join the “Hunt” by researching the participating sponsors’ websites and locating the missing word. Information regarding the Scavenger Hunt can be found in your welcome bag. Drawings for Summit Prizes!

Lite bites and beverages will also be available in the Sponsor Area, Portico, outside the Grand Cypress Ballroom. Join us and see who wins a prize! “


Tuesday October 24, 2017 5:00pm - 5:30pm
Portico Hyatt Regency, 1st Floor
 
Wednesday, October 25
 

8:00am

Integrating Financial Education and Bank Partnerships into the Workforce Development System
Limited Capacity seats available

Quite often, financial stability and workforce development programs work parallel to one another rather than together. Both types of programs are working towards the same goal of helping individuals achieve financial well-being. This presentation will provide an overview of best practices, tools and bank partnerships to effectively integrate financial stability programs into workforce development programs.

Speakers
AA

April Atkins

Community Affairs Specialist, Federal Deposit Insurance Corporation
April Atkins, AICP is a Community Affairs Specialist for the Federal Deposit Insurance Corporation (FDIC) covering the North and Central Florida markets for the Atlanta FDIC Region (West Virginia, Virginia, North Carolina, South Carolina, Georgia, Alabama and Florida). In her rol... Read More →
avatar for Melanie Magill

Melanie Magill

Senior Quality Assurance Analyst, CareerSource Broward
Melanie Magill has been involved in various aspects of workforce development for over 17 years. She is highly regarded for her effectiveness in strategic planning, program development, training, and her strong leadership style. Melanie is the Senior Quality Assurance Analyst for... Read More →
BM

Bill Mills

President & CEO, Florida Prosperity Partnership


Wednesday October 25, 2017 8:00am - 9:30am
Poinciana Hyatt Regency, 1st Floor

8:00am

Effective LVER/Business Services Integration
Limited Capacity seats available

Explore best practices for integration of LVER staff into the Business Services function while remaining in compliance with Title 38 Chapter 41. Since the mandated JVSG refocus per Veterans’ Program Letter 3-14, AJCs nationwide have sought to strike a balance between staying true to programmatic parameters and effective integration of LVER staff into the existing Business Services team. Region 21 has taken a proactive approach that goes beyond simply making LVERs active members of the business services team, instead placing them front and center as prime movers in the labor exchange function. Region 21 is proud to share our best practices with our colleagues in the hopes of inspiring both productive dialogue and process improvement.

Speakers
avatar for Allen Brake

Allen Brake

LVER, CareerSource Palm Beach County
Allen Brake - Coast Guard Veteran, working at his 4th career center (2 in Massachusetts, 2 in Florida) with positions held in Business Services and as both a DVOP and LVER.
MB

Mark Brennan

Vets/Lvers, CareerSource Palm Beach County
CM

Cody Melton

Vets/Lvers, CareerSource Palm Beach County


Wednesday October 25, 2017 8:00am - 9:30am
Grand Cypress G Hyatt Regency, 1st Floor

8:00am

Evolving Healthcare the silver Tsunami is coming; will you be ready?
Limited Capacity seats available

The Silver Tsunami is coming and the shortages are real. How ready are you?
Palm Beach County has had over 2167 positions open in healthcare in 2016-2017. There are several challenges with finding qualified employees. Hospitals are hiring only BSN RNs; ALFs and SNFs are looking for experience as well as credentials- where will we find them?
Medicare challenges for readmissions in

Speakers
avatar for Judy Dunn

Judy Dunn

Manager of Healthcare Partnerships, CareerSource Palm Beach County
Judy has worked in numerous roles in the last 10 years with Career Source PBC. Her healthcare career includes Pediatric and OB/GYN Nurse to Adult Education Instructor with Palm Beach County Schools. With master’s degrees in public health, holistic medicine and another master... Read More →


Wednesday October 25, 2017 8:00am - 9:30am
Grand Cypress H Hyatt Regency, 1st Floor

8:00am

Florida Labor Market Trends: All About Jobs (Repeats)
Limited Capacity filling up

All About Jobs will provide an update on the latest data about Florida’s economy including labor force, jobs, industries, occupations, wages, and real-time LMI measures. Learn which industries are experiencing a faster recovery and adding the most new jobs. Learn about the latest labor statistics comparing data over time and by geography; see how Florida compares to the nation and the largest states during the economic recovery; learn what services are available for workforce regions. The presentation will highlight which metro areas are ahead in adding jobs and lowering unemployment. New and enhanced services available to workforce and economic development partners will be covered, along with the latest changes and initiatives from Labor Market Statistics.

Speakers
JE

Joshua Eller

Operations & Management Consultant Manager, DEO
Joshua is a native of North Carolina. He studied Greek and Latin at the University of North Carolina at Greensboro, and later economics at Florida State University. Prior to his role managing the Economic Analysis and Information Delivery unit in DEO’s Bureau of Labor Market st... Read More →


Wednesday October 25, 2017 8:00am - 9:30am
Regency Hall 4 Hyatt Regency, 1st Floor

8:00am

Talent Outreach Strategies - creatively engage your Hidden Talent pool
Limited Capacity seats available

Learn best practices and successful outreach strategies your region can use to connect to Hidden Talent. Each industry is facing talent shortages due to an aging workforce, low unemployment and shrinking talent pool. CareerSource Brevard has implemented several successful outreach strategies to engage the hidden talent in our region and ultimately connect these individuals to training and employment.
CareerSource Brevard will discuss its outreach approach to connecting with some of the hidden talent pools available such as follow-on spouses/partners, out of state jobseekers, individuals with disabilities, long term-unemployed and individuals previously incarcerated. Using social media, on-line campaigns targeted to skill sets and geographic locations and internal/external staff outreach we are able to tailor our programs and services to meet these individual’s needs and introduce how CareerSource Brevard can provide access to employment and training opportunities. Learn our best practices and successful outreach strategies your region can use to connect to hidden talent.

Speakers
avatar for Denise Biondi

Denise Biondi

Communications Director, CareerSource Brevard
Denise Biondi, Director of Communications, CareerSource Brevard Denise Biondi has lived in Brevard County Florida for more than 30 years after moving from Philadelphia where she began her career in advertising and marketing. She is an award winning communicator having provided co... Read More →


Wednesday October 25, 2017 8:00am - 9:30am
Regency Hall 2 Hyatt Regency, 1st Floor

8:00am

SNAP-Back: A Blast from the Employment and Training Past
Limited Capacity seats available

This presentation will provide foundational knowledge about the Supplemental Nutrition Assistance Program (SNAP) Employment and Training (E&T) for case managers to be successful in their roles. For the second year in a row, SNAP E&T has been a mandatory program centered around Able-Bodied Adults without Dependents (ABAWD). While many components of the program have remained the same, there have been several enhancements to system functionality and policy and process changes. This presentation will cover the tenets of the mandatory SNAP E&T program. The material will cover program activities, qualifying components and the sanction process.

Speakers
DM

Danielle McNeil

Supplemental Nutrition Assistance Program Consultant, Florida Department of Economic Opportunity
Danielle McNeil has been with the Florida Department of Economic Opportunity for more than eight years. She has served in several capacities within the Department to include quality assurance monitoring, the Military Family Employment Advocacy Program Coordinator, and the Program... Read More →
MO

Morena Owens

Supplimental Nutrition Assistance Program (SNAP), Subject Matter Expert
Morena has over 17 years of State government experience. Morena is the subject matter expert for the Supplemental Nutrition Assistance Program (SNAP) and has experience/knowledge with the Welfare Transition (WT) program. Morena has conducted statewide web-based and on-site traini... Read More →


Wednesday October 25, 2017 8:00am - 9:30am
Regency Hall 1 Hyatt Regency, 1st Floor

8:00am

Scambusters: Learn all of the Required Employer Account Validation Steps to Detect and Prevent Scams and Suspicious Activity in Employ Florida
Limited Capacity seats available

The presentation will assist LWDB staff with in understanding and following all employer account verification steps in order to detect and prevent fraudulent employer accounts from being enabled in Employ Florida. The accurate review and verification of employer accounts is essential to maintaining the security of the Employ Florida system and protecting job seekers from potentially fraudulent activity and scams. This training will provide a comprehensive overview of the requirements of the employer account verification process in Employ Florida and present examples of suspicious activities. Additionally, the training is designed to reduce instances of potentially fraudulent activity by aiding staff with identifying patterns identified in suspicious employer accounts, explaining functionality of Employ Florida reports that can be used to assist in the prevention and detection of suspicious activity, and outlining DEO’s internal processes for reviewing employer accounts for suspicious activity and notifying affected job seekers.

Speakers
EF

Eric Fountain

Lead Worker on the Customer Information Center (CIC), Department of Economic Opportunity
Eric Fountain is the lead worker on the Customer Information Center (CIC) with the Department of Economic Opportunity. He has worked with the CIC for five years and has been instrumental in establishing processes and procedures that increase the security of Employ Florida and pro... Read More →
CN

Christa Nelson

Senior Management Analyst Supervisor, DEO
Christa Nelson is a Policy Analyst with the Florida Department of Economic Opportunity. She is a Political Science graduate of Florida A&M University and a veteran public sector professional, with over 20 years of experience. Ms. Nelson has direct workforce experience as front li... Read More →


Wednesday October 25, 2017 8:00am - 9:30am
Regency Hall 3 Hyatt Regency, 1st Floor

8:00am

Hosting and Deploying Reverse Job Fairs for Placements
Limited Capacity seats available

CareerSource North Central Florida developed and implemented a successful Reverse Job Fair concept. Led by Business Services, the Reverse Job Fair puts job seekers in control of their experience --marketing themselves like a business. The concept reduces the burden on the employer and generates better outcomes for all involved. This event differed from standard job fairs in that the job seekers would be setting up at tables with their own materials designed to market and “pitch” themselves to employers and staffing agencies. This presentation will explain the overall approach and processes used to recruit job seekers. The presentation will also describe how jobseekers market themselves to employers, and the value of this approach to employers.

Speakers
PM

Phyllis Marty

Business Services Manager, CareerSource NCFL
Phyllis Marty is a Business Services Manager for CareerSource North Central Florida and has been in workforce for 12+ years in various positions including Program Manager, Quality Assurance Manager, Project Director and Director of Operations.
JS

James Schindler

Business Services Manager, CareerSource NCFL


Wednesday October 25, 2017 8:00am - 9:30am
Grand Cypress I Hyatt Regency, 1st Floor

8:00am

PIRL Discussion and New WIOA Performance Measures (Repeats)
Limited Capacity seats available

Join us for a discussion of the PIRL and the WIOA Performance Measures that will cover the Title I (Adult, Dislocated Worker, Youth) and Title III (Wagner-Peyser) programs. Attendees will learn about the Participant Individual Record Layout (PIRL) from a general to fairly detailed level. The structure of the file will be explained in addition to the over 220 current data elements being collected by USDOL-ETA for Title I and Title III programs. In addition to the detailed structure and data elements discussion; attendees will also learn how the data will be aggregated into the 5 New WIOA Non-Employer Measures. An introduction to the 3 New WIOA Employer Measures will also be covered. While best practices have not yet been proven due to outcome data not yet being available, the discussion will cover some suggested approaches and strategies to reach performance measures goals.

Speakers
TB

Telly Buckles

Supervisor - Data Collection and Analytics, Department of Economic Opportunity
Telly Buckles currently serves as the Supervisor of the Data Collection and Analytics at DEO. His responsibilities include the data collection, mining, performance reporting, and analysis of workforce data. Prior to his role at DEO, Telly started his data and policy journey at th... Read More →


Wednesday October 25, 2017 8:00am - 9:30am
Magnolia Hyatt Regency, 1st Floor

9:00am

CSF Board Meeting
Limited Capacity seats available


Wednesday October 25, 2017 9:00am - 12:00pm
Regency Hall 5-8 Hyatt Regency, 1st Floor

10:00am

Summit Motivational Speaker & Closing
Limited Capacity seats available

Closing remarks and Waldo Waldman, motivational speaker:  "Never Fly Solo".

Lead with Courage, Build Trusting Partnerships, and Reach New Heights in Business

Flying solo? You might think so. But take a good look around. You have support staff and managers. You have directors, suppliers, and distributor partners. And you have colleagues and significant others. Today in our super charged, highly competitive world of constant change, those who build trust and work as a team will dodge the missiles of adversity and win. By committing yourself to excellence and placing your trust in those around you, you can overcome obstacles, adapt to change, and break performance barriers during adverse times. By placing trust in your wingmen and by being a wingman to others, there is no mission you can't complete!

Lt. Col. (ret.) Rob "Waldo" Waldman, The Wingman, overcame a lifelong battle with claustrophobia and a fear of heights to become a combat decorated Air Force fighter pilot and highly successful businessman, Hall of Fame speaker, and New York Times bestselling author. His motto is Winners Never Fly Solo! Through captivating, interactive stories, and high-energy video, you’ll learn tools and tactics to succeed in highly competitive and demanding environments.

Discover how to commit yourself to excellence, prepare diligently for every mission; and collaborate with your team with trust, mutual support, and courage. Be inspired to take to the skies knowing that you have wingmen to help you face challenge and change with confidence while maximizing your potential in all aspects of your life.

Waldo’s clients include Aflac, Marriott, Allstate, Oppenheimer, Medtronic, Merck, Verizon Wireless, UPS, Hewlett-Packard, Siemens, and dozens of national associations. A Certified Speaking Professional (CSP) and an inductee into the Speaker Hall of Fame, he is the author of the New York Times and Wall Street Journal bestseller Never Fly Solo (McGraw-Hill) and has been featured on Fox News, CNN, CNBC, The Harvard Business Review, and SUCCESS Magazine.

Speakers
KL

Kimberly L. Bodine

Executive Director, CareerSource Gulf Coast
Kimberly L Bodine has been the Executive Director for the Gulf Coast Workforce Board, now doing business as CareerSource Gulf Coast, since it was incorporated in Florida in 1996. Prior to that she was in the private sector in retail management for ten years, and then began her career in workforce as a case manager in 1992. Mrs. Bodine has twenty one years experience in implementing and managing workforce programs. Mrs. Bodine is active in workforce, education and economic development organizations as well as area chambers of commerce. She is a member of the Small Business Incubator Board of Bay County, and Past Chair of the Bay, Gulf, Franklin Healthy Start Coalition. Mrs. Bodine has also been honored by the Florida Economic Development Council as the Richard L. McLaughlin Volunteer of the year award winner, and has participated in several task forces/working groups at the state level related to workforce and economic development. Mrs. Bodine holds a... Read More →
avatar for Waldo Waldman

Waldo Waldman

Motivational Speaker, Wingman Enterprises
Lt. Col. (ret.) Waldo Waldman - The Wingman – is a Hall of Fame leadership speaker, executive coach, and author of the New York Times and Wall Street Journal bestseller Never Fly Solo.  He teaches organizations how to build trusting, revenue producing relationships with their employees, partners, and customers while sharing his experiences as a combat decorated F-16 fighter pilot and businessman.  | He is a highly experienced combat veteran with over 2,650 flight hours and sixty-five real world combat missions, having flown both in Iraq enforcing the “No-Fly Zone” and in Yugoslavia during Operation Allied Force in 1999. Some of his military honors include five Air Medals, two Aerial Achievement Medals, four Air Force Commendation Medals, and two Meritorious Service Medals. | Waldo overcame massive claustrophobia and a fear of heights to become a fighter pilot and believes that the key to building a culture of trust lies with your wingmen – the men and women in your life who help you to overcome obstacles, adapt to change, and achieve success. In business and life, you should never fly solo! | Waldo is a graduate of the U.S Air Force Academy and also holds an MBA with a focus on Organizational Behavior. He is an inductee into the Professional Speaker Hall of Fame, a prestigious award that honors speakers who have reached the top echelon of platform excellence, and has been bestowed on less than 190 speakers worldwide. He is also a Certified Speaking Professional (CSP) and his clients include Hewlett Packard, Verizon, American Express, Siemens, The Denver Broncos, and Johnson & Johnson. | In addition to his speaking business, Waldo is also founder and President of The Wingman Foundation, a 501(c)(3) whose mission is to build funds and awareness for soldiers, veterans and their families in need. | He’s been featured on Fox & Friends, CNN, MSNBC, CNBC, The Harvard Business Review, Success Magazine, INC. Magazine, and Business Week. | For more info about Waldo’s programs or his bestseller Never Fly Solo, visit... Read More →


Wednesday October 25, 2017 10:00am - 12:00pm
Grand Cypress Ballroom Hyatt Regency, 1st Floor