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Tuesday, October 24 • 1:45pm - 3:15pm
Expectations vs Reality: Bridging the Gap for WIOA Common Measures LIMITED

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Limited Capacity seats available

Understanding how performance metrics strategically impact service delivery can help you better manage customers to meet your performance goals. Although the Workforce Innovation and Opportunity Act (WIOA) has been in effect for several years, how many of us really understand its many rules, regulations, and requirements; and better still, how many of us have properly implemented WIOA mandates and learned how to accurately measure their successes?
Whether you thought you understood common measures under WIOA…or have been surprised by a reality of them that’s entirely different than what you expected, Nilda will walk you through the process of understanding how performance metrics strategically impact service delivery, and how you can use them to better manage customers to meet your performance goals.
By better understanding the common measures and performance metrics to meet these requirements, you can tailor your service strategies to align your services to meet…and even exceed…performance mandates.

Speakers
avatar for Nilda Blanco

Nilda Blanco

Director of Business Intelligence, CareerSource Central Florida
Nilda Blanco has a keen understanding of workforce development and public policy working with a variety of community and business partners during her career, which has spanned management positions with both private and public agencies from Connecticut to Florida. Nilda earned Bachelor... Read More →


Tuesday October 24, 2017 1:45pm - 3:15pm
Grand Cypress G Hyatt Regency, 1st Floor