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Tuesday, October 24 • 9:45am - 11:15am
Geographic Solutions: Improving Service Delivery at Job Centers with Staff Efficiency Tools LIMITED

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Limited Capacity seats available

American Job Centers are utilizing customized modules, yielding a greater local impact and improving overall efficiency. Geographic Solutions has developed several tools to help not only streamline job centers, but also track and quantify services they provide. Get a firsthand glimpse of how frontline staff use these staff efficiency modules.

Speakers
CH

Charlotte Hearn

Project Manager, Geographic Solutions
Charlotte Hearn has more than 29 years of experience in the workforce development field, including education and training, adult education, program, policy development, and one-stop operations. In her current role as Project Manager, she is responsible for managing projects within Virtual OneStop and Virtual LMI. Prior to joining Geographic Solutions in 2011, Charlotte served as Deputy Director of Program Services for the Withlacoochee Workforce Development Authority. She directed the implementation and operation of workforce programs and services conducted in the Workforce Connection Centers throughout the Citrus, Levy, and Marion workforce regions of Florida. Charlotte earned a Bachelor of Science degree in Zoology and a Master of Education (Science Education) from the University of... Read More →
avatar for Mac McCarthy

Mac McCarthy

Business Analyst, Geographic Solutions
Mac McCarthy has been a workforce professional for over 8 years, including roles as a WIOA Case Manager, WIOA Team Lead, and Program Monitor.  At Geographic Solutions, he is the designated Business Analyst for staff efficiency tools, collaborating with job centers across the U.S. to develop technology solutions that maximize the ability to assist customers... Read More →


Tuesday October 24, 2017 9:45am - 11:15am
Poinciana Hyatt Regency, 1st Floor